Hello! We're Babylon, a leading digital healthcare company.
Our mission is to make high-quality healthcare accessible and affordable for everyone on Earth. Building on the success of Babylon in the United Kingdom, Rwanda and Canada, we are building a 50-state provider network in the United States. We want to provide health services to the Medicaid population, who are often underserved and overlooked. Today, we cover over 3.5 million members in the US.
By shifting the focus from sick care to preventative care, we're creating a better model of healthcare. One that combines AI-powered technology with the highest quality clinical expertise-so we can help people live healthier, longer lives. With over 2,000 global employees, we've brought together one of the largest teams of healthcare professionals, scientists, mathematicians and engineers.
Our talented team is looking to hire the best clinicians and operations talent to build and scale in the US. We're driven by people whose ideas and energy align with our mission and our values: to dream big, build fast and be brilliant.
WHAT YOU'LL WORK ON
Outreach to patients to complete initial health intake and welcome visits
Act as an extension of the primary care provider and Care Advisor by partnering and collaborating with interdisciplinary care planning
Schedule patients for lab results and refill appointments
Initiate Patient lab letters
Facilitate access to necessary care by navigating barriers and advocating for the patient; Integrates the primary care team and Specialty Services (i.e. nutrition, behavioral health, medication therapy management), as applicable to support the achievement of health outcome goals with continuity of care
Supports with Async in Various chat Apps to support clinical questions
Supports coordination for external referrals
Medical records requests
Complete all required documentation in the electronic medical record; making team members aware/collaborating throughout the continuum of care
Communicate regularly with integrated team members
Complete forms and prior authorizations for medications.
Monitor and check assigned Athena boxes and other assigned boxes for coverage.
WHAT WE'RE LOOKING FOR
2 years medical office experience required.
CMA or RMA meeting the following criteria:
High school graduate or GED required.
Recognized/certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), National Healthcare Workers Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
Must possess one of the following: a) Completion of an accredited Medical Assistant program.
2 years of healthcare experience, preferably in: women's health, pediatrics, home health, behavioral health, ambulatory care, community public health, case management, coordinating care across multiple settings and with multiple providers
Excellent written and verbal communication skills.
Proficient in Word, Excel, Outlook, and PowerPoint.
Finishing Touches (Preferred):
Call center or triage experience
Previous experience in utilization management, discharge planning and/or home health or rehab.
Previous Medicare/Medicaid experience a plus
Knowledge and experience teaching self-management.
Bilingual (Spanish & English)Fluency in a foreign language.
Athena Electronic Health Records (EHR) experience
WHAT WE OFFER
• 4 weeks' paid vacation• 401k with employer matching contribution• Benefits include bonus, medical insurance, vision, and dental coverage• Incredible growth opportunities with a global health tech startup with a meaningful mission
WORKING AT BABYLON
Whether you work in one of our amazing offices or a distributed team, Babylon is highly collaborative and fun! You'll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.
WHO WE ARE
We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it's one that's shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we've brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available.
At Babylon our people aren't just part of a team, they're part of something bigger. We're a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We're only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time...
DIVERSITY AT BABYLON
We believe that difference inspires a better, healthier world. That's why it's at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all Babylonians can progress their careers. We're committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.