Spectrum
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Network Engineer I - DOCSIS Support Desk

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JOB SCOPE
Charter is proud to have a network that provides service to millions of users across the country. The Network Engineering team is responsible for the implementation of approved network architecture and designs. Under limited supervision, the Network Engineer I - DOCSIS assists in the planning, forecasting, implementation and identification of resource requirements for network systems of basic complexity. As a member of the team, you will develop and implement network enhancements while following corporate standards.
DUTIES AND RESPONSIBILITIES

  • Integrates communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
  • Works on projects/systems/issues of varying complexity surrounding network planning, configuration and optimization.
  • Evaluates new products, performs network problem resolution.
  • Assists in the planning, forecasting, implementation and identification of resource requirements for network systems of basic complexity.
  • Assists in the development and documentation of technical standards and implements approved methods of procedure.
  • Contributes in designing corporate standards and develops network enhancements
  • Hands on involvement in network planning, network architecture design and engineering.
  • Provides tier support across organizations
  • Knows, understands and follows company policy, also adheres to industry specific local, state, and federal regulations, as applicable.
  • Performs other duties as requested by supervisor.

BASIC / MINIMUM QUALIFICATIONS

  • Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience.
  • Minimum one (1) year of network engineering experience
  • Minimum one (1) year of experience with Cisco and/or Juniper
  • Minimum one (1) year of Data network experience.
  • Must be able to work the following schedule: Wednesday to Saturday, 10:00PM to 9:00AM

ADDITIONAL JOB QUALIFICATIONS

  • Cisco Certified Network Associate (CCNA)
  • Basic knowledge of related industry specifications and standards IEEE, ANSI, Physical Media (Multimode Fiber, Single mode Fiber, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols.
  • Basic knowledge of in-network design, network architecture, protocols and network topology, TCP/IP and the OSI Model.
  • Ability to use ticketing and software tools to support the current operations.
  • Knowledge of basic network devices and basic network appliances, network designing software; such as Visio.
  • Ability to perform duties in a very fast pace environment and ability to learn new technology quickly, able to use personal computer and software application, including Microsoft Office, and work in a team environment.

PREFERRED QUALIFICATIONS

  • Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.).
  • Knowledge of company products and services.

ENE308-NTO 301693 301693BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a minimum of $59,300.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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