Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What you will be doing
As the Network Analyst you will provide and maintain network connectivity services for FIS networks in support of our customers. Your in-depth knowledge of network environments will allow you to troubleshoot and identify problems with a proactive focus. This position will sit onsite in the Jersey City, NJ office. There will be an on-call rotation.

• Responsible for configuration, management, sustainability, day-to-day operations and support of current and next generation global networking infrastructure with careful regard to availability, connectivity, performance, and security.
• Plan changes on network devices/systems, with an end-to-end approach based on engineering defined standards and best practices. This includes creation of configuration and associated approval requests, implementation of the changes, and user acceptance.
• Work independently and as part of a team to urgently analyze and troubleshoot Tier I issues.
• Efficiently troubleshoot/prioritize issues and create a culture of root cause analysis
• Proactively engage in enterprise capacity planning and performance management. Develop and implement disaster recovery methodologies that are self-healing and transparent to the user community.
• Perform various special projects within the Information Technology Group as assigned.

What you bring:

• 5+ years hands on experience with various Cisco platforms including but not limited to Nexus Series (5k/7k/9k), Catalyst Switches, ISR Routers, and network management tools
• Experience with enterprise routing and switching including (but not limited to): BGP, MPLS, EIGRP, OSPF, VPC, 802.1Q, etherchannel, STP, RSTP, VTP, QoS, ACLs
• Proficient with network troubleshooting tools (sniffer, syslog, NetBrain, NetFlow, TCPDUMP, Wireshark etc.)
• Experience with Palo Alto, Juniper, Checkpoint firewalls along with Riverbed, F5 and Citrix Netscaler load balancers
• Manage multiple projects simultaneously and be able to adapt to changing business needs
• Work well with cross functional global and remote teams
• Working knowledge of ITIL processes, specifically Incident Management, Change Management, Problem Management
• Ability to be called upon 24/7 in case of emergencies

Added bonus if you have:

• Understanding of optical networking, WAN acceleration, and different WAN automation technologies
• Knowledge of wireless technologies standards and protocols. Aruba networks and ClearPass specific experience desired
• A good understanding of remote access technologies including Citrix, IPSec VPN, and Direct Access to provide internal users with anytime anywhere accessibility to business applications
• Operational experience and management of AWS/Azure services, including AWS Direct Connect strongly preferred
• Experience working with large trading floor technologies
• Experience implementing large scale Network Access Control in an enterprise environment

What we offer you

• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Great work spaces with dedicated and motivated colleagues
• A work environment built on collaboration, flexibility and respect with varied and challenging work to help you grow your technical skillset
• A fantastic range of benefits including private medical cover, dental cover and travel insurance

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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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