NAS Storage Administrator (L3) - AVP (Dallas, TX)

| Dallas-Fort Worth, TX
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About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.

About Our Team:

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi's operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi's workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.

Job Overview

The NAS Storage Administrator (L3) is responsible for management of the NAS environment in NAM region and supporting Global NAS L3 Operations. A key player in infrastructure projects planning, capacity / change/ performance/ availability management. Involved in solving Major Incidents, escalated by L2 team.

  • Perform day-to-day NAS storage support as well as take part in Global projects
  • Manage existing EMC VNX /Unity / XtremIO and NetApp environment
  • Maintain environment updates, prevent security vulnerabilities
  • Identify bottlenecks and performance issues and work with various teams to resolve the issues from a proactive manner.
  • Work on improving operational maturity to improve stability and deploy proactive wellness checks for Global NAS footprint
  • Work with Wintel / Unix / ESX / Citrix SA teams and storage vendors on case escalation and troubleshooting.
  • Provide SME level support for performance and outage related incidents
  • Work with other teams to roll out NAS related tools.
  • Collaborate with product management, application development and hosting teams on project initiatives including performance optimization and capacity management.
  • Has the ability to operate with a limited level of direct supervision


Ideal candidate should have 5+ years experience related to below qualifications:
  • Good knowledge of scripting
  • Strong understanding and knowledge of supporting a complex Network Attached Storage environment
  • Strong knowledge of EMC VNX/ Unity/ XtremIO and NetApp products. Installation, configuration and troubleshooting
  • Ability to think analytically
  • Ownership and ability to cooperate effectively with a team.
  • Effective written and verbal communication skills
  • Knowledge of OS platforms (AIX, Windows, Linux)
  • Knowledge of virtualization platforms

  • Bachelor's degree or equivalent work experience

Additional information may be found at| Twitter: @Citi | YouTube:| Blog:| Facebook:| LinkedIn:

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Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
More Information on Citi
Citi operates in the Fintech industry. The company is located in New York, NY, New York, NY, Jacksonville, FL and Dallas, TX. Citi was founded in 2022. It has 223850 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1039 open jobs at Citi, click here.
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