Manager, Cloud Operations Administrator (Remote)

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Date Posted:
United States of America
HNC99: Field Office - NC Remote Location, Remote City, NC, 27601 USA
As a Cloud Operations Administrator, you will be responsible for supporting the operations of our cloud-based products in AWS. Working closely with Client Infrastructure Services, Production Engineering and R&D teams, the Cloud Operations Administrator will be expected to support and maintain operational best practices to deploy and implement hosted PACs systems and all Integrated Cloud offering to our clients. You will support effective deployment, monitoring, reporting, security, and life-cycle management solutions services through our hosted environments.

This person can reside in any domestic U.S. location, work remotely from home, or hybrid if situated near a Collins Aerospace location.

Primary Responsibilities:
  • Assist all support teams and services with cloud questions, systems design, problem resolution, etc.
  • Support security-related aspects of the infrastructure, including compliance and other standards relevant to RTX policies.
  • Work with Cloud Architects and Cloud engineers to support and maintain the cloud (AWS) infrastructure.
  • Contribute to strategic planning for cloud solutions.
  • Drive technical innovation and efficiency in infrastructure operations via automation and orchestration.
  • Lead Disaster Recovery program for Cloud Operations.
  • Maintain automated monitoring and reporting of cloud infrastructure health, performance, and cost control.
  • Work with Stakeholders from the business, helping identify requirements and act as a consultant for their Cloud Operation's needs.
  • Work with Tier 1 Cloud Op's support team in day-to-day support operations, mentoring the Tier 1 team and providing technical guidance.
  • Support of high priority, revenue generating applications with very high support expectations.

Basic Qualifications:
  • Bachelor's degree and 8 years of prior relevant experience OR
  • Advanced Degree in a related field and minimum 5 years of experience OR
  • In absence of a degree, 12 years of relevant experience is required
  • Must be a U.S. Person/Permanent Resident "Green Card" holder
  • A minimum of 5 years of IT experience within a medium to large sized business (OS, network operations, and monitoring).
  • A minimum of 5 relevant years of experience in Windows Server Administration
  • A minimum of 2 relevant years of experience in Cloud Administration.
  • Knowledge of PaaS and SaaS Cloud methodologies.
  • Broad experience with and knowledge of Windows and RedHat Enterprise Linux / CentOS;
  • Intermediate to advanced knowledge of networking.
  • Experience with Ansible, Jenkins, PowerShell and Splunk
  • AWS Certification, such as AWS SysOps Engineer or AWS DevOps Engineer, is a major asset.
  • Knowledge of containers, orchestration tools, and container management is an asset.
  • Project management experience
  • Excellent verbal and written communication skills
  • Some minimal travel may be required

Preferred Qualifications:
  • Perseverance and rigor in the tasks to accomplish
  • Ability to respect commitments, prioritize tasks and follow procedure
  • Oriented on teamwork, collaboration, and knowledge sharing
  • Customer focus
  • Excellent problem-solving skills
  • Autonomy

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information, and processes. From making aircraft more electric, intelligent, and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there's no better place to be right now than in digital. If you're an agile thinker who enjoys utilizing modern technology to make big improvements, then you're a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


Some of our competitive benefits package includes:
  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance,critical illnessinsurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child, and elder care services
  • Teladoc Medical Experts, second opinion program
  • And more!

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

  • Background check and drug screen required (every external new hire in the U.S.)
  • Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that's redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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More Information on Collins Aerospace
Collins Aerospace operates in the Aerospace industry. The company is located in Charlotte, NC. Collins Aerospace was founded in 2022. It has 40752 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 100 open jobs at Collins Aerospace, click here.
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