IT SUPPORT SPECIALIST 

The ideal candidate will protect our critical information, systems, and assets, and implement new software and hardware, provide training and internal customer service to remote and onsite employees, and contribute to our overall IT strategy. 

IT Support Specialist Responsibilities:

• Troubleshooting hardware/software tickets
• Setting up MAC and PC multi-monitor workstations
• Making key cards for security system
• Making employee accounts
• Administration document retention and communication tools 
• Provisioning telephones
• Troubleshooting and maintaining label printers
• Setting up and administration of teamviewer, google remote desktop
• Setting up active directory on mac's and pc's
• Setting up and managing mdm profiles in apple profile manager
• POS barcode/qr scanners setting up and configuring
• Knowledge of android and ios for scanners, tablets, and other devices
• Running ethernet cabling

IT Support Specialist Requirements:

• Bachelor’s degree in technology or computer science preferred but not required 
• One or more years of proven work experience in a similar role
• Excellent time management
• Apple/Mac/PC troubleshooting knowledge 

IT Support Specialist Benefits:

• Paid time off
• Health | Dental | Vision Insurance | Flexible Spending Account
• 401K with company match
• 10% off Septa passes purchased by the Company
• No-cost Life Insurance to all employees
• Employee discount on our apparel

About the Company:

Meet the Rush Order Tees Team! (https://www.youtube.com/watch?v=WyoWZ8Jlj7Y)

RushOrderTees, a Printfly Company, is one of the leading custom apparel companies in the nation. The family founded company strives to create a fun, innovative, and creative environment. RushOrderTees is an e-commerce and tech company, with an obsessive focus on craft and people. RushOrderTees is based in Philadelphia, and an official partner of the Philadelphia 76er's and Philadelphia Union Soccer team.