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South Suburbs

IT SPECIALIST at Caterpillar (South Suburbs)

| South Suburbs
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Information Technology


At Caterpillar, we're working to help our customers build a better world. We wouldn’t be the Caterpillar we are today without the exceptionally talented, bright and driven people who get the job done. This is your chance to help us make progress possible around the world – for our customers, for growing communities and for every member of our team. We are looking for a dynamic, organized self-starter to join our team.

The Sales System IS Specialist will provide expertise in computer application development and technical knowledge for the purpose of solving customer business problems and assisting customers in achieving business strategies within Resource Industries - IT, Order Fulfillment and Procurement Division.  Products within this portfolio include Order Management and S&OP corporate applications. 

This position will build a modern and agile world class order management platform in support of current and future business capabilities leveraging SAP, Salesforce and AWS technologies. The incumbent will contribute to design, development, and deployment of Caterpillar’s state-of-the-art order management solutions. The incumbent will perform the following duties:

  • Lead major business case analysis efforts and multi-generational product planning across multiple processes. 
  • Drive solution delivery across enterprise, diversified departments
  • Work closely with key stakeholders throughout the organization
  • Works directly on complex application/technical problem identification and resolution, including periodically responding to off-shift and weekend support calls.
  • Works independently on complex systems or infrastructure components that may be used by one or more applications or systems.
  • Drives application development focused around delivering business valuable features
  • Based on recognized expertise, provides project leadership to process partners, management, vendors, customers, and project teams on the most complex aspect of process development, system integration, and development methods. 
  • Develops process and application delivery methodologies by investigating, defining, and implementing repeatable solutions
  • Provides case management support for highly-escalated business process related issues.
  • Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

Basic Qualifications

  • Four-year Bachelor’s degree preferably in marketing, communications, computer science, information systems, engineering or related field
  • 10 plus years of relevant job-related IT experience
  • Eight years or more of experience in designing and developing software applications
  • 5 plus years of experience in business processes definition and development
  • Demonstrated capability to leadership on medium to large-scale projects impacting strategic priorities.
  • Must demonstrate solid knowledge of computer science fundamentals like data structures and algorithms and object-oriented design.
  • Strong passion and hands-on technical experience with the ability to produce proof of concept service designs and/or drive the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
  • Excellent oral and written communication skills
  • Designing, developing, deploying and maintaining software at scale

Top candidates will also possess these Qualifications

  • Experience in multiple business processes or organizations and experience in multiple IT disciplines
  • Knowledge and experience in SAP, development platforms, integration, and architecture patterns
  • Good knowledge of Caterpillar policies, standards, procedures, and a broad understanding of Caterpillar’s organization
  • Strong accountability, planning/organization, teamwork and customer focus
  • Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
  • Ability to work under pressure and within time constraints

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K)

Relocation assistance is not available for this position.  Any relocation costs incurred would be the responsibility of the selected applicant  

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.  As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Submit your information to our Talent Network here .

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Technology we use

  • Engineering
  • Product
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An Insider's view of Caterpillar

What are some social events your company does?

Whether we’re working virtually or in-person, we are always looking for ways to have fun and grow as a team. Team dinners, coffee chats, ax throwing, chess club, and virtual happy hours are just a few of the activities we do to make work more fun and connect with colleagues around the world.



What kinds of technical challenges do you and your team face?

It’s amazing to be able to work in an architectural framework where we can negotiate between speed to market and a solid application – software that is well-built, well-designed, well-tested. I find this negotiation both challenging and exhilarating.


Lead Software Engineer

How does the company support your career growth?

I’ve been with Caterpillar for 20 years now, and I’ve been lucky to work on teams that have different focuses. I’ve worked on everything from engineering applications to the latest and greatest digital technology applications.


Digital Product Manager

How do you make yourself accessible to the rest of the team?

The team should be comfortable approaching me with any kind of issue — like improving a process, getting rid of unnecessary ceremonies or something else — and know that I will address it. I believe a manager should be the first line of defense against bugs and conflicting priorities, and my team needs to know that I have their back.


Software Engineering Manager

What projects are you most excited about?

Deep learning algorithms, popularized in the past five years, allow us to scan huge volumes of data from Caterpillar's fleet of connected engines and machines for unusual patterns. We're now able to make sophisticated predictions that wouldn’t have been possible 20 years ago.


Analytics Director

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