Oldcastle BuildingEnvelope® is the leading supplier of value-added, glazing-focused, interior, and exterior products and services. We design, engineer, test, and manufacture solutions in engineered curtain walls, storefronts, and entrances, architectural glass, shower enclosures, glazing hardware, windows, railings, and more.

The IT End User Computing Analyst role with us isn't just a job - it's an awesome job. This role does not exist today, so you will have a real chance to make the job your own. We are hiring builders at OBE, and we want to lean into your expertise to help push us forward. We will give you what you need to build the future of OBE. The role can be based anywhere in the US.

This role is perfect for the individual who approaches their work in a professional manner and who is passionate about making an impact in their workplace. If that sounds like you, come join this industry leader!

Job Description

This position is a member of the End User Computing Team working closely with the rest of the team supporting desktop and end user computing functions within the US, Canada, and internationally. Responsible for providing timely support contributing to a positive end user experience while ensuring that users adhere to standards and are compliant from a security, policy, approved software/device use, and license compliance perspective. Coordinates and delivers End User Support services based on incoming flow of service desk tickets, executes on project tasks and priorities set forth by the IT Leadership team and Project Management team. Some travel may be required for this position.

Essential Job Duties & Responsibilities

• Key member part of our vulnerability management program with a focus on application deployment and software patching
• Active Directory management
• Manage virtual applications
• Microsoft 365 applications
• Serve as an escalation point for complex client device support and/or configuration issues
• Identify potential cost savings in technology, solutions and/or processes while meeting or exceeding customer experience needs

Required Knowledge, Skills & Abilities

• Working experience on deploying, packaging, and patching applications through SCCM
• Working experience in patch management of Microsoft Windows/MAC devices
• Working experience in creating and maintaining standard images in SCCM
• Experience using PowerShell and other scripting languages
• Strong knowledge of Microsoft operating systems and Active Directory
• Strong organizational skills: ability to prioritize and follow through on projects
• Strong analytical and problem-solving skills
• Excellent customer service skills
• Strong verbal and written communications skills
• Ability to work independently or as part of a team

What OBE Offers You

• Highly competitive base pay
• Comprehensive medical, dental, and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A culture that values opportunity for growth, development, and internal promotion

About OBE

OBE has a long and proud heritage. We are a collection of family businesses, regional companies, and large enterprises that together form the OBE family. OBE operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.

Date Posted: May 20, 2022

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
Job Segment: Testing, Design Engineer, Project Manager, User Experience, Technology, Engineering