General Summary
The IT Design Specialist will lead implementation efforts and multiple related projects from discovery through deployment. Position will develop system requirements, solution design, testing, controls including application enhancements for Warehouse Management Systems. Takes a leadership role working with FedEx's Customer, Engineering, Operations and IT Product Development teams, guiding in the solutions design, support, training and delivery.
Primary Responsibilities

• Leads cross-functional teams to define requirements, define and design new capabilities and work with product development teams for development and delivery of capabilities
• Must be able to display ability to logically work through problems to create solutions so business operations contractual service level agreements are maintained.
• Works with customer on Interface specifications and requirements.
• Works with business, product teams and data engineers to develop solutions that meeting customer requirements and can be used for future customers
• Work with implementation and program management teams to transition new customer development projects into normal day to day activities.
• Establishes and maintain strong working relationships with co-workers, the business community, external customers, consultants, contractors, and vendors.
• Stays up-to-date on current and future warehouse execution technologies, capabilities and trends.
• Follows change control methodology in day-to-day activities.
• Creates the required change requests for the various task that need to be performed for the implementation.
• Provides training to team members as needed.
• Development of SQL, Labels and Reporting used in implementations of customers

Education/Experience

• Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field
• Four to six years of experience implementing and supporting Manhattan WMOS systems is desired
• Experience working with product development team
• Previous application development: Programming and/or scripting experience, examples: Java, BASH, PowerShell, Python, VBA, PHP, PERL
• Working knowledge with integration EDI, API, Webservices and able to communicate with customers - JSON, XML
• Experience with Interface mapping
• Implementation of Order Management, Warehouse Management and Forward Logistics Systems
• Experience with implementing complex multi-system integrated implementations
• Experience with analyzing data to determine strategy solutions
• Structured Query Language - ability to create / debug moderately complex SQL
• Understanding of computer network fundamentals
• Knowledge of enterprise hardware platforms such as UNIX and/or Linux servers, Oracle relational databases and familiarity with network preferred
• Excellent written and verbal communication and presentation skills
• Customer service driven
• Strong team player

Physical/Cognitive Requirements
With or without accommodation:

• Ability to follow policies and procedures.
• Ability to read, write and interpret information.
• Ability to add, subtract, multiply and divide.
• Ability to use hands to manipulate, handle, or feel.
• Ability to sit/walk/stand for up to 8 hours per day.
• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

Working Conditions
General office environment that is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available.
ADA
The Company is committed to making reasonable accommodations for qualified individuals with disabilities in accordance with the ADA and any other applicable federal, state, or local laws. If you require an accommodation to perform the job, now or in the future, please contact your Human Resources Representative. Upon request, Human Resources will engage in an interactive process with you to determine whether a reasonable accommodation is available.
Disclaimer
The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.
Job ID: 42965
Schedule: Full-time