IT Analyst III - Tech Infrastructure
Career Area:
Information Technology
Job Description:
JOB PURPOSE:
The Unified Collaboration and Communication team is responsible for designing and supporting highly available enterprise video services. As a video analyst, you will work in a fast paced, dynamic environment supporting a broad set of collaboration solutions, including conference room technologies, augmented reality, digital signage, and large meeting solutions. We're looking for a video professional with comprehensive expertise in investigation, design, implementation, and support of video solutions. If you are an expert with superior skills and a passion for using technology to solve collaboration challenges, this role is for you.
RESPONSIBILITIES:
- Identifies emerging technologies that can meaningfully extend the systems to better support user needs, participate in prototyping the use of those technologies, and support decision-making regarding technical direction
- Executes on the road map and demonstrates perceptible business value
- Collaborates with Infrastructure Engineering teams to evaluate developing technologies and their viability as part of the overall infrastructure roadmap
- Maintain standards, processes and procedures on projects that will accelerate technologies for our business partners including the rollout of innovative products and services
- Implement multiple complex technologies and strategies
- Designs and engineers enterprise tools in conjunction with the overall Infrastructure strategy
QUALIFICATIONS REQUIRED:
Minimum of a bachelor of science degree in Computer Science, MIS or related degree and five (5) years of relevant enterprise video experience or an equivalent combination of education, training and experience.
TOP CANDIDATES WILL ALSO HAVE:
- A/V experience (Crestron, Logitech, MTR, Bi-amp, Poly, ect.)
- Realwear/Hololens experience
- IP networking (LAN/WAN)
- Window OS (desktop and server)
- Office 365 (Meetings/Stream)
- Digital Signage
- Creation and maintenance of technical documentation
- Evolution of emerging vendors and or products
- Handling of technical escalations
- Evolution of emerging vendors and or products
- Handling of technical escalations
- Vendor Management
Competencies
- Teamwork
- Self-starter/willingness to learn
- Customer focused
- Communication
May occasionally work a non-standard schedule including nights and/or weekends and/or have on-call responsibilities.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers.
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EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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