Infrastructure Specialist
Introduction
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Role and Responsibilities
IBM Cloud - This Technical Specialist General Professional position is an internal-facing support role. This role's primary responsibility is to assist in the development, engineering, deployment, configuration, break/fix resolution, security and management of a variety of networking devices and networking technologies. This position interfaces directly with our site staff, procurement teams, vendor staff, and tier2/tier3 network staff.
Responsible for deployment/provisioning/reclaim of all network infrastructure
Work alongside the local ops team to stand up new racks, configure switches, run cables as necessary, and provide support for provisioning issues
Represent Network engineering during new datacenter and point of presence turn-ups
Work support tickets
Required Technical and Professional Expertise
Must have (or be able to qualify for) a Top Secret - Secret Compartmentalized Information (TS-SCI)
Must have (or be able to easily obtain) passport for international travel
Travel required (up to 75%), both domestic and international
Must have experience racking and installing network and server hardware
Must have excellent, verbal and written, communication skills
Time management and organizational skills
Ability to work remotely with little or no direct supervision
Must be self-motivated and disciplined
Ability to recognize and prioritize critical tasks independently
Preferred Technical and Professional Expertise
Have a basic understand of Data Center power
Basic CCNA level understanding of networking