Director, Enterprise Systems Engineering (Remote)

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Who we are: 

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. Motive combines IoT hardware with AI-powered applications to connect and automate physical operations. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We’re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more. 

Today, our team is made up of more than 4,000 employees, located across the world, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our 8 global office locations. Visit our careers website to learn more about opportunities at Motive. 

About the Role:

The Director, Enterprise Systems Engineering is responsible for leading a cross-functional team of engineers who establish, build and support enterprise software applications.  This is a technical leadership role that will engage in the most difficult and long-standing technical problems affecting Motive’s business operations from top of the funnel through order processing, customer support and experience, billing, revenue and more.  Successful candidates will have extensive enterprise systems experience and be a strategic thought leader with a focus on transformation and scalability.

What You'll Do:
  • Reporting to the Senior Director of Enterprise Systems, this role leads an Agile engineering operation that designs and implements scalable technical solutions for Lead to Cash systems which today include Salesforce, Salesforce packages and integrated solutions like Catalyst, Zuora, RevPro, Vertex, Boomi, Netsuite, and more
  • Lead a motivated cross-discipline team of Enterprise Systems Administrators, Developers, QA and Test Automation engineers in maintaining the portfolio of enterprise applications and integrations.  
  • Guide teams in innovative use of cloud-based technology solutions, including configuration of Salesforce platform components, AppExchange packages, creation of complex data models, integration with external systems, and custom code or workflows as necessary, to solve business requirements. 
  • Commitment to continuous improvement.  Working to improve communication, collaboration and alignment amongst teams inside and outside of the organization. 
  • Work with the technical teams to establish best practices, standards and operational guidelines, with focus on platform reliability and serviceability. 
  • Be the subject matter expert in driving the industry best practices for the L2C ecosystem and associated integrated tools.  Stay current on L2C system releases, new features, product roadmaps and applications available from 3rd parties.
  • Collaborate with Product Management, the business and key IT stakeholders to plan, prioritize, and schedule applications development and enhancement requests, while providing direction and guidance to the applications development staff.
  • Deliver quality applications and support within a SOX compliance control environment with change management. 
  • Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business and security best practices
  • Accountable for availability and performance of applications portfolio, including ownership of incidents and release management
  • Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code
What We're Looking For:
  • MS/BS degree in Computer Science with at least 5 years management or leadership experience in this field.  
  • 3+ years as Application Architect or equivalent level of engineer, independently designing and delivering complex projects in multiple Salesforce technologies (e.g. Sales/CRM, Service, CPQ, Commerce).
  • Deep experience from the top of the LeadGen funnel, through Opportunity, CPQ, fulfillment, and Cash processes in a SaaS & recurring revenue company.
  • Strong understanding of Security best practices including Salesforce Security model, Threat modeling, and least privileged / zero trust access models
  • Hands-on experience in Salesforce configuration / customization using Apex, Visualforce, Triggers, Scheduled and Batch classes, Lighting web components (LWC). 
  • Ability to create an environment for honest and open discussion to resolve critical issues by collaborating with team members. 
  • Proven experience in managing onshore/ offshore models with a hybrid of vendors/consultants and FTEs. 
  • A passion for all things tech and a drive to experiment with new technologies to see where they can benefit the business
  • Require excellent technical skills and outstanding analytical and influencing skills paired with great business insight. 
  • Excellent spoken and written communication skills with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences. 
  • Ability to deal with ambiguity and thrive in a rapidly changing business environment. 
  • Experience with Devops and Source Code management Tools
  • Experience with Agile methodologies, including scrum and continuous integration environments (Copado, Gearset, Autorabit etc). Proven experience in Agile process improvement. 
  • Experience leading Quality AssuranceTeam especially in implementing shift left approach
  • Experience with integrating Salesforce.com with 3rd party applications using SOAP/REST API, Middleware, etc. 
  • Salesforce Certified Application Architect or Certified System Architect preferred.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

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An Insider's view of Motive

How has your career grown since starting at the company?

I started on our Customer Success team 3 years ago. When I saw we were hiring internally for the Product team, I knew this was an opportunity I couldn’t pass up. Since I joined the Product team, I’ve been paired with a mentor, attended the Women in Product Conference & have been given so many opportunities to continue learning about Product Mgmt.

Breanna

Product Manager

How does the company support your career growth?

We are growing quickly and doing so with our sales reps in mind. We ensure that our growth doesn't come at their expense. To help our sales team grow, we build thoughtful achievable quotas for them that 70%+ of AEs exceed. We provide internal training to ensure they are set up for success.

Angie Bretag

Senior Regional Sales Manager

What are Motive Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
KeepTruckin proudly sponsors Employee Resource Groups. These groups amplify the voices and stories of our employees and create spaces for them to connect, collaborate, and develop their careers.
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
We sponsor [email protected], [email protected], [email protected], Motive Proud, [email protected], and regularly host Intersectionality Roundtables to discuss identity in the workplace.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
KeepTruckin employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
We offer comprehensive mental health benefits through Modern Health.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
KeepTruckin has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the on-tap beer and kombucha you can handle.
Happy Hours
Happy hours are hosted once per month. See our instagram @keeptruckinhq for details!
Recreational Clubs
KeepTruckin has office sports leagues year-round. We currently hold the title for back to back Basketball Champs in the San Francisco Equinox League!
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
KeepTruckin. offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
KeepTruckin hosts lunch and learn meetings for our interns bi-weekly and all are invited to attend!
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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