BayCare is currently in search of our newest Director End-User Infrastructure Services who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

Responsibilities:

• Under the general direction of the Vice President/Chief Technology Officer, the Director of End-User Infrastructure Services is accountable for directing and defining the business and secure operational application of the Data Center Facilities, Communications rooms, Data Center Operations (7x24x365), and core/Cloud Hosting technologies at BayCare Health System.
• This includes all IT System, Storage, Database, Printing, Backup/Recovery, Virtualization and remote access Services.
• Leads teams in the service roadmaps, technical design, service improvement initiatives, capacity planning, vendor negotiation, implementation, troubleshooting and analysis of the technology enterprise infrastructure.
• Has final technical responsibility for selecting, designing, interpreting, organizing, executing and coordinating technology assignments.
• Will ensure that Operations Center and technology staff are delivering on service goals and technology aspects of new systems implementations, IT projects and general day to day operations.
• This position is responsible for facilitating and driving the future service & technology solutions at BayCare.

Specific Skills:

• Service Improvement track record
• Management skills
• Negotiation skills
• Written and verbal communication skills
• Manage change in a complex environment
• Analytical skills
• Leadership skills

Preferred Experience: 5+ years in a technical services role within Healthcare Information Technology.

Required Experience: 5 years of proven leadership skills in a technical service environment.

BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!

Education

• Required: Bachelor's - Computer/Business Related
• Preferred: Master's - Computer/Business Related

Experience

• Required: 5 years - Technical services role within Healthcare Information Technology
• Preferred: 5 years - Proven leadership skills in a technical service environment.