We are looking for a Bilingual (English-Spanish) Customer Service Representative with a strong sense of empathy to be the face of our pharmacy to customers, vendors, interviewees, and other guests. Together, we will provide world-class customer service to everyone who walks through our doors. 

The Day-to-day Includes

What you’ll gain:

• Competitive salary and benefits
• Stable and supportive environment that fosters growth
• Strong and diverse team with a deep sense of integrity and purpose
• Unlimited coffee, tea, bottled water, and Pizza Fridays

What you’ll do:

• Act as the point person for all patient and visitor needs
• Ensure that interviewees and other guests feel valued and attended to
• Notify hiring managers when interviewees arrive
• Keep the front of house clean, presentable, and professional
• Collaborate with pharmacy employees to assist patients who elect to pick their prescriptions up in person
• Leave visitors feeling delighted
• Properly receiving and making sure that product has arrived in good condition.
• Checking for damages of product, noting invoices correctly, and properly submitting using software on the handheld device
• Putting away correctly, labeling full cases on expiration dates, properly labeling the bin number for any top-stock full cases, and filling a bin using FIFO
• Picking appropriately, scanning each product to ensure proper rotation of product
• Packing and labeling with care and accuracy, validating addresses and labels
• Working closely with our delivery team by preparing orders in time for their schedule delivery (or in time for customer pickup in the case of online pickup orders)
• Follow all applicable government regulations including HIPAA.
• Other duties as assigned; Job duties may vary by location.

What you'll have:

The most qualified candidates will have a minimum of 2 years of customer service experience, preferably in a pharmacy or other healthcare environment. Additionally, you should have:

• Great communication skills
• High attention to detail
• Ability to multitask
• Problem solving skills
• Composure
• Integrity
• A great attitude!