Overview

ARS RR PLumbing is seeking a Customer Service Representative/Dispatcher for our Sacramento, CA Service Center.

Only the best of the best work for the largest and fastest-growing leader in residential services. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide advancement potential and the chance to give back.

Responsibilities

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers' needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

This position will perform both dispatch and customer service functions.

Qualifications

Required Credentials:

• Ability to thrive in a fast-paced environment.
• A strong degree of self-motivation to provide exceptional customer service.
• Demonstrated listening and verbal communication skills.
• Proven ability to meet and exceed set goals.
• Experience gathering customer information and keying it into a computer.

Preferred Credentials:

• Service-industry experience.
• Call-center or customer service experience.
• Bilingual English/Spanish fluency.
• Willingness and ability to work evenings and weekends.

How We Reward Your Professionalism

PAY: $17.00 per hour

All candidates are required to undergo pre-employment drug screen and employment background checks.

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.