Who we are

HopSkipDrive is the innovator in youth transportation, getting kids to their highest potential by removing mobility barriers, one ride at a time. Our platform is the safe, dependable transportation solution schools and families rely on to get kids where they need to go. Through our proprietary technology and innovative safety measures, our platform provides transportation solutions for school districts and families across the country. In addition, we partner with county governments and non-profits to help ensure educational access for some of our most vulnerable youth. We understand that transportation can be the difference between success and struggle, which is why we’re on a mission to use innovative technology, coupled with operational expertise and new thinking to help kids reach their full potential by providing a safe, dependable way to get them where they are going.

From our founding, when 3 moms came together to develop HopSkipDrive as a solution to their challenges getting their own kids where they needed to go, we have continued to innovate and execute, growing to now serve more than 7 markets across the country. We have driven more than 5 million safe miles while getting 750,000+ kids to more than 6,000 schools. Backed by top tier VCs and strategic investors, and with more than $27M in funding, we’re reinventing youth transportation.

We are based in downtown LA. Our mission, our enormous market potential, our team and the technology challenges we are solving make HopSkipDrive one of LA’s Best Places to Work.

Who you are

You are an A+ player who is looking for a challenging and rewarding experience. You are inspired by the mission we are pursuing and by the opportunity to define a new category in an incredibly fast-moving market. You are excited to bring your best everyday, to learn from those around you and to push hard while contributing to our powerful vision of positively impacting kids’ lives everyday.

At HopSkipDrive, we know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.

As a CareDriver Operations Specialist, you’ll gain critical hands-on experience in a fast-growing and quick-paced environment. You will be the driving force behind ensuring every HopSkipDrive passenger gets in the car with a fully vetted and qualified CareDriver. 

In this entry level position, you’ll be ready to roll up your sleeves to help enhance the most productive and most caring community of drivers in the world. You’ll work on the front lines to maintain a healthy marketplace by ensuring compliance to increase the readiness of CareDrivers and future CareDrivers to support demand in multiple markets. You have an intense drive and work ethic, a passion for our brand and our mission, and a get-things-done attitude.

Your Primary Responsibilities & Qualifications

• Request, review and verify submitted compliance documents
• Pause, reactivate and offboard CareDrivers
• Process CareDriver profile changes
• Ensure local business licenses are maintained
• Utilize continuous monitoring systems to enroll & un-enroll CareDrivers
• Process CareDriver advanced qualification documentation
• Partner with Operations Associates to prioritize efforts where drivers are needed most.
• 1+ years of Operations experience at a high-growth company.
• Drive to excel in everything you do.
• Excellent communication skills
• Demonstrated ability to work independently and remotely.
• Proficiency in Excel, Word and Google Docs a plus.

What you will get

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, BYOD technology reimbursement, unlimited vacation, FSA, medical, dental and vision, 401(k), weekly catered lunches, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential.