Associate / Senior Associate, Marketing Strategy and Operations

Transparent Partners is an independent consultancy that specializes in enhancing customer experiences through a marketing lens. Our goal is to identify the unique mix of data, technology and operational processes that will empower brands to thrive in the ever changing marketing landscape.

Practice Overview

The Accounts Practice is a mix of Client Service, Business Development and Operational Support. Accounts practitioners exhibit:

Ownership: Possess the leadership capacity to hold all parties accountable. This includes self-accountability to maintain end to end ownership of projects, ensuring budgetary goals are achieved.

Credibility: Relentlessly pursue the development of client relationships, striving to reach trusted advisor status. Earning client confidence through demonstrated ability, constantly adding value and repeated examples of dependability.

Leadership: Are big thinkers who can guide our clients to new heights by providing strategic thought leadership. Unafraid to challenge the status quo and offer up bold, disruptive ideas. 

Empathy: Attack problems from the client’s point of view and keep their interests, attitudes and priorities top of mind. Seeking to understand through focused listening and serving as a client’s voice to third parties.

Clarity: Make the complex understandable by simplifying technical jargon, decluttering broken processes and eliminating ambiguity. Carefully articulating and crystalizing recommendations through a collaborative and iterative process.

Curiosity: Maintain an innate desire to learn - both the client's business challenges, as well as emerging trends and capabilities to better inform the approach. Asking thoughtful questions that reveal opportunities.

Position Overview

We are seeking a curious, driven and entrepreneurial Account Associate with a passion for digital marketing. This role supports the Account team in delivering against the client’s vision. They contribute to daily interactions with the client helping synthesize needs and disseminating the information across internal teams for activation. They support the creation of scoped deliverables- surfacing relevant research, aggregating key insights from discovery and developing narratives to convey findings. They are responsible for identifying key areas of opportunity for the organization both internal and client-facing.

Position Qualifications

• 4-year college degree in related field: MBA a plus
• Ability to take initiative and work in collaboration with internal team as well as external partners 
• Strong commitment to successful management of projects across various functional teams 
• Basic understanding of curiosity around Martech/Adtech, Consumer Data, Digital Marketing and/or Media, 
• Demonstrated ability to conduct research and apply that research in a meaningful way (i.e. competitive analysis, vendor capabilities, industry trends) 
• Willingness to actively participate in meetings (internal and client facing) 
• Ability to actively listen, demonstrate understanding and distill that information into deliverables (recap summaries, visual diagrams, presentations) 
• Excellent time management and organizational skills with an eye for detail, while being able to see the big picture and keep an end goal in mind. 
• Strong communication skills – both written and verbal

Responsibility: Relationship Management

• Be the primary point of contact for work stream tasks, output development and delivery (internal and external) - developing relationships with targeted stakeholders inside client, agency and technology organizations

Responsibility: Communication and Meeting Facilitation

• Assist PM or lead coordination and scheduling of internal/external meetings
• Grow and maintain knowledge of Marketing technology systems, analytics frameworks, data strategy principles and change management models

Responsibility: Deliverable Excellence

• Assist in the development of client-facing deliverables including (presentations, project roadmaps, research and thought leadership, status reports, etc.)
• Work closely with the Manager/Sr. Manager in the discovery process, executing evaluations and research project

Responsibility: Financial Management

• Partner with the account lead to monitor project pacing, recommend adjustments to balance workload and execute billing

Responsibility: Organizational Development

• Help maintain, inform and improve upon internal process flows and governance
• Develop a deep level of trust across internal disciplines and contribute to the success of the work stream delivery 
• Play an active role in supporting advancement of Transparent internal goals to educate and advance the team’s collective expertise
• Contribute to Transparent’s branding and awareness efforts through content creation, social marketing and event participation

Benefits

• Competitive salary + bonus opportunities
• Health, dental, and vision coverage 
• 401k with match
• Fully-remote or hybrid work environment

A senior prefix may be applied if an individual has demonstrated ability to: 

Team Manager | Effectively manage other team members by delegating work as appropriate, providing constructive feedback routinely, and creating targeted opportunities for professional development

Account Strategy | Ability to develop and execute against strategic account plans to strengthen our client partnerships and grow business relationships

Growth Management | Contribute to business growth and development by establishing relationships through trust and integrity, proactively surfacing gaps, and identifying opportunities

Decision Maker | Identify priorities, how to create head space and teaching others how to best manage their own time and utilize their geniuses to drive great work outputs and client relationships

Thought Leadership | Deliver value to the Transparent organization by applying learnings from continued education and training programs that directly improve our ways of working, processes and procedures 

Concurrent Responsibilities | Successfully manage project plans for various work streams across multiple accounts at a time 

Our people and culture

At Transparent our goal is to promote an inclusive, equitable, and diverse environment to foster a sense of belonging. We believe that creating an inclusive environment is paramount in driving innovation, creativity and value for our clients and our people. All applications will receive consideration for employment without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, or social background.

Transparent Media Partners, LLC is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law. 

If there are any further questions, please contact: [email protected]