Bank of America
Charlotte, NC

Application Manager at Bank of America (Charlotte, NC)

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Job Description:
Global Banking Technology - (GBT):
  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

  • Will Support the Application Management Function - AIT Management, DR Exercise Coordination, Will be a liaison between the Business Partners, Development Team, Prod Support organization, Access Management etc.
  • Will work with Business Partners to identify if there are any application issues across the suite of products - Database, Informatica, Mule, Appian BPM Tools.
  • Will work with the production support team to ensure the health of all applications and work with the Development teams to escalate as required.
  • Partner with Development Managers
  • Reporting of metrics and summary to Senior Leadership and other stakeholders.
  • Expectation is that above activities will be autonomously and repeatedly managed by the team once knowledge transfer of the process components is completed and a functional understanding of the application set is achieved.

Required Skills
  • B.S. in Computer Engineering or Computer Science or Information Technology or Equivalent
  • 5+ years of application management experience.
  • Application Management Experience (AIT Management, Business Continuity Planning (BCP) DR Exercise Coordination, DBA Coordination)
  • Experienced with use of ARM (Creating, Revoking, Managing Service IDs, PB Roles, Data Ownership & ARM Forms)
  • Application Support Experience (Root Cause Analysis, Versatile Trouble Shooting Expertise)
  • Data Background (Moderate skills to read, write & comprehend queries for research or troubleshooting needs
  • Project Management (Day to Day activities require ability to track down various items, follow up and hold other teams accountable).
  • Strong project management, highly organized with excellent verbal and written communication skills.
  • JIRA experience (Planning, Tracking and Managing of Technical related user stories)
  • Experience working with Servers, Vulnerabilities and Software patches
  • Ability to work closely with business partners and the development team in an Agile development environment
  • Technical Domain: Knowledge : Java/J2EE, JAVA, Oracle database, Linux, Integration (REST, SOAP, MuleSoft, etc.), Commercial Lending applications.
  • B.S. in Computer Engineering or related
  • 5+ years of application management experience.

Desired Skills
  • GIT/Bitbucket

1st shift (United States of America)
Hours Per Week:
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What are Bank of America Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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