Application Manager

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Job Description:
Global Banking Technology - (GBT):

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital


Responsibilities

  • Will Support the Application Management Function - AIT Management, DR Exercise Coordination, Will be a liaison between the Business Partners, Development Team, Prod Support organization, Access Management etc.
  • Will work with Business Partners to identify if there are any application issues across the suite of products - Database, Informatica, Mule, Appian BPM Tools.
  • Will work with the production support team to ensure the health of all applications and work with the Development teams to escalate as required.
  • Partner with Development Managers
  • Reporting of metrics and summary to Senior Leadership and other stakeholders.
  • Expectation is that above activities will be autonomously and repeatedly managed by the team once knowledge transfer of the process components is completed and a functional understanding of the application set is achieved.


Required Skills

  • B.S. in Computer Engineering or Computer Science or Information Technology or Equivalent
  • 5+ years of application management experience.
  • Application Management Experience (AIT Management, Business Continuity Planning (BCP) DR Exercise Coordination, DBA Coordination)
  • Experienced with use of ARM (Creating, Revoking, Managing Service IDs, PB Roles, Data Ownership & ARM Forms)
  • Application Support Experience (Root Cause Analysis, Versatile Trouble Shooting Expertise)
  • Data Background (Moderate skills to read, write & comprehend queries for research or troubleshooting needs
  • Project Management (Day to Day activities require ability to track down various items, follow up and hold other teams accountable).
  • Strong project management, highly organized with excellent verbal and written communication skills.
  • JIRA experience (Planning, Tracking and Managing of Technical related user stories)
  • Experience working with Servers, Vulnerabilities and Software patches
  • Ability to work closely with business partners and the development team in an Agile development environment
  • Technical Domain: Knowledge : Java/J2EE, JAVA, Oracle database, Linux, Integration (REST, SOAP, MuleSoft, etc.), Commercial Lending applications.
  • B.S. in Computer Engineering or related
  • 5+ years of application management experience.


Desired Skills

  • GIT/Bitbucket


Shift:
1st shift (United States of America)
Hours Per Week:
40
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