At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is growing! We are seeking an Operations Training Coordinator to join our team in Coppell location!We are made up of high performing teams that meet in person to learn and collaborate as needed. This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.The Operations Training Coordinator plays a crucial role within the Production Operations function, providing essential training and administrative support. This position involves working across multiple job families, combining administrative, organizational, and coordination skills to enhance operational efficiency.Responsibilities:- Training Coordination: Lead hands-on, one-on-one, and group skills training sessions, focusing on equipment operations and operational processes. Conduct training needs assessments and develop training plans.
- Certification Management: Oversee certification and re-certification processes, ensuring all associates meet operational standards.
- Performance Evaluation: Monitor, evaluate, and report on associates’ training progress. Maintain accurate records of all training activities.
- Administrative Support: Utilize clerical skills to upload and update relevant documentation, following established procedures.
- Team Collaboration: Understand the role’s contribution to the team and demonstrate an ability to integrate efforts with others within the discipline.
- Comprehensive understanding of procedures within the discipline and foundational knowledge of related areas.
- Problem-Solving Skills: Ability to independently identify and solve common problems using established or creative solutions.
- Strong communication abilities to effectively exchange information and facilitate training.
- Computer Skills: Microsoft Word, Excel, and Outlook experience is preferred.
- Self-Management: Takes initiative to manage own workload effectively with a moderate degree of supervision.
- Quality Contribution: Enhance team performance through the provision of high-quality services and information.
- The role requires an individual who can exercise sound judgment within defined procedures, coordinate scheduled training activities independently, and deliver impactful training sessions that align with operational goals.
- Background in formal training or significant work experience in related fields.
- Min 3 years of experience
- HS Diploma or Equivalent preferred
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].
Skills Required
- 3 years of experience in related fields
- HS Diploma or Equivalent preferred
Broadridge Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Broadridge and has not been reviewed or approved by Broadridge.
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Healthcare Strength — Healthcare coverage is described as broad, with multiple medical plan options plus dental, vision, prescription coverage, and telehealth access. Preventive care is framed as fully covered in-network, alongside added supports like an employee assistance program and on-site wellness availability in some locations.
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Retirement Support — Retirement support is positioned as meaningfully supportive via a 401(k) match structure that increases with tenure. Added financial support such as one-on-one financial counseling is also included as part of the broader rewards approach.
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Parental & Family Support — Parental support is presented as substantial, including up to nine weeks of paid new-parent salary continuation. Additional family-oriented programs like back-up care and dependent-care options are included in the benefits mix.
Broadridge Insights
What We Do
Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.
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