The operations team lead is responsible for performing the following functions:
§ Recommend
or execute personnel actions, such as hiring, evaluation, or promotion.
§ Maintain operations data, such as time records,
production, cost records, and prepare reports for the management.
Requirements
§ Participate in interviewing,
selection of candidates and training of new hires on factory policies and
procedures.
§ Delegate tasks to factory
staff as necessary.
§ Collaborating with quality
control managers to establish and execute quality control processes.
§ Regular inspection and
coordinating of employees (Shift Managers, Admin, & Loaders) to monitor
their performances and ensure tasks are completed in a timely manner.
§ General operational
supervision within the premises (Clients premises).
§ Plan and establish work
schedules, assignments, and operation sequences to meet production goal.
§ Motivating Shift Managers
and factory workers to continually achieve factory targets.
§ Representing Total data
limited (TDL) at meetings/seminars organized within the client’s premises.
§ Ensure new hires meet
specific target performance level.
§ Preparation of monthly
invoices for payment.
§ Enforcement of Client/TDL
rules and regulations
§ Directing and coordinating
the activities of employees in production line and Logistics.
§ Keeping records of employees' attendance and
hours worked.
§ Taking records of total
numbers of trucks/trailer loaded per day.
§ Maintaining the security of
all information entrusted to you and all members of staff
§ Enforce compliance with
health and safety regulations [the usage of P.P.E(s)] to prevent accidents
and injuries.
§ Proper
documentation of operational activities i.e. (ensuring reconciliation of
activities between Client and TDL).
§ Participate
in interviewing, selection of candidates and training of new hires on factory
policies and procedures.
§ Other
official tasks assigned
Note: In the event of
supervisory negligence/poor monitoring that affects the company (TDL), you
shall bear the cost.
KEY PERFORMANCE INDICATORS
§ Revenue Growth
§ Cost Reduction
§ Audit Defect Rate Compliance
§ Ensure prompt reimbursement from client.
§ Turn-around time, Issue Resolution & Quality Rate
§ Adherence to policies, procedures & processes
§ Strategic initiatives
§ Payroll and personnel database
§ Ensure 0% incidence of protest/negative report.
§ Stake holder management.
§ Customer Satisfaction & Retention
Benefits
Skills Required
- Participate in interviewing and selecting candidates
- Train new hires on factory policies and procedures
- Delegate tasks to factory staff
- Coordinate production-line and logistics employees
- Plan work schedules, assignments, and operation sequences
- Monitor employee performance and ensure timely task completion
- Collaborate with quality control managers on quality processes
- Enforce health, safety, PPE, and company policies
- Maintain employee attendance, hours, production, cost, and operational records
- Prepare monthly invoices and operational reports
What We Do
Total Data Limited is a management consultancy firm that specializes in providing end-to-end HR services.
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