Operations Systems & Process Analyst

Posted One Month Ago
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Accra, Greater Accra, GHA
In-Office
Mid level
Professional Services • Consulting
The Role
Maintains operational master data, supports the Unleashed inventory and operations software rollout, documents SOPs and process maps, analyzes operational inefficiencies, builds production and warehouse dashboards, and coordinates data consistency across departments.
Summary Generated by Built In

Job Summary

We're looking for an Operations Systems & Process Analyst to keep NAYA's operational data, systems, and processes accurate and well-documented. You'll manage master data (products, materials, SKUs), support the Unleashed Software rollout, document SOPs, and build the dashboards and reports that help management make faster, better decisions.



Key Responsibilities

●      Maintain accurate product, material, supplier, and warehouse master data

●      Support and help implement Unleashed inventory/operations software

●      Document SOPs, work instructions, and process maps; maintain a controlled procedure register

●      Analyze operational data to identify inefficiencies and support root-cause investigations

●      Build reconciliation reports and dashboards for Production and Warehouse data

●      Coordinate data consistency across Production, Operations, QA, Finance, Sales, and Marketing



Requirements

Requirements

●      Bachelor's degree in Operations, Computer Science, Industrial Engineering, Business Analytics, Information Systems, Supply Chain, or related field

●      2–4 years' experience in operations analysis, systems administration, process improvement, or data management

●      Strong Excel and data-analysis skills; ERP/MRP experience preferred

●      Experience documenting SOPs and process maps; strong written communication


Key Skills & Competencies
  • Analytical thinking
  • Systems thinking
  • Data accuracy
  • Process mapping
  • Documentation discipline
  • Continuous improvement
  • Problem solving
  • Attention to detail
  • Cross-functional coordination
  • Ability to translate processes into practical systems
     


Skills Required

  • Bachelor's degree in Operations, Computer Science, Industrial Engineering, Business Analytics, Information Systems, Supply Chain, or a related field
  • 2-4 years of experience in operations analysis, systems administration, process improvement, or data management
  • Strong Microsoft Excel and data-analysis skills
  • ERP/MRP experience
  • Experience documenting SOPs and process maps
  • Strong written communication skills
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The Company
Year Founded: 2010

What We Do

OML Africa is an international Human Resource management consultancy based in Ghana, specializing in delivering tailored HR solutions such as HR advisory, outsourcing, talent acquisition, and organizational development to help businesses optimize their workforce.

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