Randstad US is a wholly owned subsidiary of Randstad Holding nv, an $18.8 billion global provider of HR services and the second largest staffing organization in the world. We play a pivotal role in shaping the world of work, leveraging the true value of human capital for the benefit of our clients, candidates, employees and investors.
Job DescriptionDescription:
Randstad is currently recruiting for an Operation Support for a leading global property information, analytics and data-enabled services provider in Westlake, Texas. The ideal candidate would have at least 8 months of mortgage experience, or at least 2 years of call center or banking experience.
Essential Functions/Responsibilities:
- Conduct physical research to locate data requiring the exercise of some judgment and discretion.
- Communication with HOA to obtain status of request information.
- Follow-up until required data is obtained
- Manage a pipeline of active requests
- Meet daily, weekly and monthly production and performance SLA requirements
- Enter appropriate data into application, other form or database.
- Telephone, e-mail, and fax communication with 3rd parties
- Follows department processes, procedures, and client requirements, and may make recommendations to these processes.
QualificationsEducation:
HS Diploma/GED Required
Experience and Skill Requirements:
• 8 months mortgage industry experience OR
• 2-3 years of banking or call center experience
• sound VERY professional on the phone
• Good written and verbal and communication skills
• Strong attention to detail
• Good judgment
• Basic Computer Skills
Additional InformationFor further details contact:
Cenla Ganzon
Executive Recruiter
Randstad General Staffing
Office: +1(602) 903-7343
Extension Number: 4347
Email: cenla.ganzon@randstadusa_.com
Skills Required
- High School Diploma or GED
- 8 months mortgage industry experience OR 2-3 years banking or call center experience
- Very professional telephone manner
- Good written and verbal communication skills
- Strong attention to detail
- Good judgment
- Basic computer skills
What We Do
Randstad is a global leader in the HR services industry and a Dutch multinational human resource consulting firm. Founded in 1960 and headquartered in Diemen, Netherlands, it provides outsourcing, staffing, consulting, and workforce solutions. The company connects job seekers with employers across various sectors, including finance, technology, healthcare, and manufacturing, helping people secure rewarding jobs and stay relevant in the ever-changing world of work.
