Responsibilities
- Manage daily operations
- Coordinate and execute personnel actions, and provide administrative support including Lean Six Sigma (L6S) efforts
- Assist with internal organization standard operating procedures (SOPs) and processes
- Manage customer survey feedback including reviewing survey methodology, questionnaires, interview/focus group guides, and analysis methodology
- Receive and analyze incoming requirements and taskers, routing actions accordingly, and ensure completion and timeliness of responses.
- Ensure leadership awareness
- Track and facilitate joint efforts between government and contractor service providers
- Interact with senior level government officials and other leadership across agencies
- Coordinate and organize high level, high visibility events and visits, to include international visitors
Qualifications
- Bachelor's Degree required; 4 additional years of experience may be substituted in lieu of a degree
- Minimum of 5 years of demonstrated, relevant experience
- Highly proficient with Microsoft Office, particularly Word, Excel and PowerPoint
- Proficient with SharePoint, user and basic administrative skills
- Strong oral and written communication and organizational skills
- Process improvement experience and/or understanding is required
- High degree of attention to detail, flexibility, and responsive to changing requirements and priorities
- Self-motivated, possess sound planning and organizational skills, ability to multitask, and perform in a fast-paced environment with minimal supervision
- Must have a secret DoD clearance
Desired Experience
- Experience with and working knowledge of Lean Six Sigma. Lean Six Sigma certification a plus. CMMI, Total Army Quality, ISSO, and/or other process improvement and standards programs experience and knowledge is desirable.
- Experience working with Army, Joint Staff, and/or DoD organizations highly desired (leadership role/experience, executive officer or equivalent experience a plus)
Top Skills
What We Do
NextGen is an award-winning IT solutions and services provider. NextGen is a fast-growing company that employs agile and mature processes in areas of innovation, research and development, program management, systems engineering, and technology commercialization. Current customers include the Department of Defense, Federal Government, and commercial companies.
NextGen utilizes a mixed model consisting of Services and Solution Development in support of customer goals. Our core areas of expertise include Software Development, Research and Development, Enterprise IT Systems Engineering, and Cyber Security & Data Management. NextGen obtained ISO 9001 certification and achieved CMMI-DEV and CMMI-SVC Level 3 appraisal. Recent and steady growth led to our recognition by INC 5000 as the 211th (2016), 440th (2017), 1096th (2018), 1703rd (2019), and 2437th (2020) fastest-growing company in the US and 19th fastest growing IT Services Company in the US. NextGen has offices near Aberdeen, MD; Ft. Meade, MD; Dayton, OH; O’Fallon, IL, and Morgantown, WV.
We understand the paradigm shift of doing more with less; developing, operating, and supporting complex systems and missions while keeping pace with changing technologies; and providing high-quality working solutions to analysts and warfighters supporting the Federal Government. We aggressively manage internal costs to ensure competitive salaries for top talent while ensuring cost-effective delivery to our customers. As the demand for quality increases, NextGen is well-positioned to tackle the most intricate challenges facing the defense and intelligence communities today.
