About the Role:
The Operations Support Specialist will be responsible for building/linking all B2B2C assets and managing resource repositories. This role will collaborate with the Sales Enablement and Sales teams to facilitate effective tracking off all assets designed to support partner growth.
Specific responsibilities:
- Utilize established naming conventions to construct and link all partner assets
- Assemble and link all B2B2C emails
- Collaborate with the Sales Enablement team to quality check all assets and confirm accuracy
- Upload and manage assets within the resource repositories, including updating assets in the Ad Server
- Develop comprehensive process documentation outlining the steps required for linking and maintaining B2B2C assets and emails
- Aid the Sales team on any inquires related to tracking links
- Provide assistance in managing our Project Management Board in Monday.com.
What you’ll need:
- Bachelor’s degree in Business Administration, Information Systems or related field
- Minimum of 1+ year of related experience in sales support, or tech support
- Strong data entry and organizational skills with a keen attention to detail
- An aptitude to learn new skills and to grow professionally
- Proficient in MS Office and G-Suite
- Preferred experience with adservers, affiliate tracking or CRM software or similar platforms (e.g. DSP, Salesforce)
- Excellent interpersonal skills and the ability to collaborate effectively within a remote environment
Compensation:
Compensation: $50,000 - $65,000
Discretionary Annual Bonus Eligibility: Up to 10%
Top Skills
What We Do
Health-E Commerce is a consumer health and wellness online retailer, comprised of four brands — FSA Store, HSA Store, WellDeserved Health and Caring Mill. Since 2010, we have launched direct-to-consumer e-commerce brands aimed at simplifying the U.S. tax-free healthcare market and helping everyday Americans and companies benefit better from workplace benefits, wellness and health spending programs.
We are passionate about helping consumers to improve their health and maximize their health savings through qualified shopping and education. Through our websites, eligibility lists, and content, we help consumers understand, manage, and use their benefits. We also advocate for the eligibility of important new product categories, such as OTC meds and feminine care, to increase the types of everyday products that are eligible.
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