Operations Support Services Associate I
Job Summary
We are currently looking for an Operations Support Services Associate to join our team! Our Operations Support Services department is responsible for indexing all incoming documents, handling policy archive requests, processing return mail, updating mailing addresses across multiple administrative systems, and working through incoming Lost Policy Search Requests.
Key Responsibilities
- Indexing all incoming correspondence to appropriate business areas
- Documenting and sorting incoming checks
- Updating policyholder and agent information in administrative systems
- Processing returned mail
Experience and Qualifications
- Independent problem-solving abilities
- Detail-oriented with a strong attention to deadlines
- Ability to prioritize tasks with competing deadlines
- Computer proficiency and willingness to learn new systems
- Excellent organizational skills
- Typing speed of at least 40 wpm
- Ability to work in a team environment
- 4 year degree or years of relevant experience
Skills Required
- Independent problem-solving abilities
- Detail-oriented with strong attention to deadlines
- Ability to prioritize tasks with competing deadlines
- Computer proficiency and willingness to learn new systems
- Excellent organizational skills
- Typing speed of at least 40 words per minute
- Ability to work in a team environment
- Four-year degree or relevant experience
What We Do
Americo offers a complete portfolio of competitive life insurance, Medicare Supplement insurance, and annuity products. Every product is designed with our policyholders and agents in mind. A customer-centric attitude combined with sound management and business practices has brought us to the top of our game.
