Position Summary: The Operations Support Manager leads a team of Project Coordinators while actively managing complex crane, rigging, and heavy haul projects throughout North America. This role combines people leadership, project management, customer relationship management, and operational coordination. The ideal candidate is passionate about developing others, thrives in a project-based environment, and enjoys collaborating with Project Managers and Operations teams to deliver successful outcomes for customers.
Location: This is a fully onsite, in-office position based in Memphis, TN. Candidates must currently reside in the greater Memphis area or be willing to relocate prior to their start date.
Responsibilities
- Lead & Develop the Project Coordinator Team
- Recruit, hire, onboard, and train Project Coordinators.
- Coach and mentor Project Coordinators on Barnhart's project management processes and best practices.
- Lead regular team meetings to review project progress, identify challenges, and develop solutions.
- Support the growth and development of Project Coordinators through hands-on project involvement.
- Manage Projects & Customer Relationships
- Serve as Project Manager and primary customer contact for major projects in partnership with Project Coordinators.
- Manage select projects independently to support team workload and development.
- Assign projects to Project Coordinators and provide guidance throughout project execution.
- Monitor project progress to help ensure successful outcomes for customers and the branch.
- Coordinate Resources & Support Operations
- Collaborate with Project Managers, Operations, and Branch Leadership to identify and resolve resource conflicts.
- Help coordinate labor, equipment, and other resources across projects.
- Support Project Managers by assigning Project Coordinators based on project needs and priorities.
- Monitor Project Performance
- Review the financial performance of projects supported by the Project Coordinator team.
- Identify project risks and support problem resolution.
- Provide project status updates and reporting to Branch Leadership.
Qualifications
- Required
- Bachelor's degree or equivalent combination of education and experience.
- 5+ years of project management experience in construction, logistics, transportation, industrial services, or a related industry.
- Experience leading, mentoring, or developing team members.
- Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
- Strong communication, problem-solving, and organizational skills.
- Experience working directly with customers and cross-functional operations teams.
- Proficiency with Microsoft Office applications.
- Preferred
- Experience in crane & rigging, heavy haul transportation, heavy civil construction, or industrial contracting.
- Knowledge of project budgeting, forecasting, and financial performance management.
- Experience coordinating labor, equipment, and other resources across multiple projects.
- Formal project management training or certification (PMP, CAPM, or equivalent) preferred.
Barnhart Offers
- Competitive salary with a performance-based bonus program
- 401(k) with company match up to 10%
- Comprehensive benefits package including insurance and paid time off
- Opportunity to grow your career with a supportive and team-oriented culture
PURPOSE – Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world.
MINDS OVER MATTER – Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry.
NETWORK – Barnhart has built teams that form one of our industry’s strongest networks of talent and resources with over 70 branch locations across North America working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development.
CULTURE – Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose.
EOE/AA Minority/Female/Disability/Veteran
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- 5+ years of project management experience in construction, logistics, transportation, industrial services, or a related industry
- Experience leading, mentoring, or developing team members
- Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment
- Strong communication, problem-solving, and organizational skills
- Experience working directly with customers and cross-functional operations teams
- Proficiency with Microsoft Office applications
- Experience in crane and rigging, heavy haul transportation, heavy civil construction, or industrial contracting
- Knowledge of project budgeting, forecasting, and financial performance management
- Experience coordinating labor, equipment, and other resources across multiple projects
- Formal project management training or certification such as PMP or CAPM
- Currently reside in the greater Memphis area or be willing to relocate before starting
Barnhart Crane & Rigging Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Barnhart Crane & Rigging and has not been reviewed or approved by Barnhart Crane & Rigging.
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Retirement Support — Retirement benefits feature a standout 401(k) match that compares favorably to typical offerings. Feedback suggests this element meaningfully elevates total compensation.
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Healthcare Strength — Health coverage includes comprehensive medical, dental, vision, life insurance, and an Employee Assistance Program. Feedback suggests the quality of health insurance is a recurring bright spot.
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Strong & Reliable Incentives — Bonuses are portrayed positively and are part of the total rewards mix. Feedback suggests incentive opportunities add perceived value beyond base pay.
Barnhart Crane & Rigging Insights
What We Do
Since 1969, Barnhart Crane & Rigging has been providing innovative solutions to complex lifting and transportation challenges faced by heavy industry – from power generation to petrochemical to renewable energy, and beyond. Today with 56 branches across the U.S., Barnhart has one of the strongest equipment networks in the nation. Barnhart's network gives customers the flexibility of accessing a nationwide equipment inventory. Because all of the branches are part of the same system, customers are never limited to the equipment at a single location. Each of Barnhart's branches has access to a long list of "cool tools" including PSTe Goldhofer trailers, cranes 15 to 1,760 tons, slide systems, strand-jacks, and the Modular Lift Tower. Contact us today and let us find the right tool for you.
