Operations Support Internship

| Buffalo, NY, USA
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The Opportunity

Delaware North Travel and Hospitality is hiring an Operations Support Intern to join our corporate operations support team for the Summer of 2023. As an Operations Support Intern, you will assist the business unit to transition all contracts from the current system into the to the Contract Lifecycle Management (CLM) system called On It.

Delaware North internships are paid and can be completed for academic credit. We are seeking an intern for the Summer of 2023 on a full time basis, with potential to work part time through the fall semester to complete the project. We are open to a remote intern.

We create fun and inclusive internship experiences that provide emerging talent the opportunity to develop their career and leadership capabilities while impacting the business of a global hospitality and entertainment company. All Delaware North interns participate in the Delaware North Intern Experience which includes opportunities executive and peer mentoring and coaching, and on-the-job learning.

You will discover how a global hospitality company operates and will work alongside exceptional team members that exemplify Delaware North values: Lean Forward, Come Together, Stand Up, Do Right, Think Guest.

Minimum pay rate: $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.


  • Identify key contractual data points from legacy contracts of specific locations for contract metadata intake into a centralized contract repository
  • Accountable for compliance with internal requirements pertaining to contract intake
  • Support the new CLM technology roadmap by working with the CLM team to provide insights into processes and procedures


  • Currently enrolled in an undergraduate or graduate program.
  • Open to the following majors: Business, Law / Pre-Law
  • Software/Technical Skills: Word, Excel intermediate to advanced skills, Sharepoint knowledge to retrieve documents
  • Contract management experience is helpful
  • Document management systems experience is a plus
  • Ability to read a contract to pull out relevant information and input into the CLM

Who We Are

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

More Information on Delaware North
Delaware North operates in the Food industry. The company is located in Buffalo, NY, Milwaukee, WI and St Paul, MN. Delaware North was founded in 1915. It has 10001 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 9 open jobs at Delaware North, click here.
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