Operations Support Coordinator

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $3B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

What We Offer:

• A hybrid in office schedule for qualifying employees
• 401K Company match (up to 4% - dollar for dollar)
• Professional development, training, and tuition reimbursement programs
• Excellent medical, dental, vision, and life insurance policy options
• Opportunities for career advancement with an industry leading company!

Job Description

The Operations Support Coordinator provides administrative and operational support to ensure the efficient execution of project and field operations activities. This role is responsible for coordinating schedules, maintaining project documentation, tracking operational metrics, assisting with resource allocation, supporting compliance requirements, and facilitating communication between internal departments. The Operations Coordinator serves as a central point of coordination for operational activities and helps ensure projects are completed on schedule and in accordance with company policies and procedures.

Only local candidates will be considered.

Responsibilities

• Coordinate and maintain project schedules, workforce assignments, and operational calendars.
• Monitor and update project tracking systems, databases, and reporting tools to ensure accurate and timely information.
• Prepare, organize, and maintain project documentation, reports, spreadsheets, and records.
• Assist with the coordination of labor, equipment, materials, and other resources required to support field operations.
• Process and review employee timesheets, expense reports, and operational data for accuracy and completeness.
• Support safety and compliance initiatives by maintaining required documentation, certifications, and training records.
• Track project budgets, labor hours, and key performance indicators and provide routine reports to management.
• Assist with purchase requisitions, work orders, invoicing support, and other administrative processes.
• Coordinate communication between operations teams, internal departments, subcontractors, and vendors.
• Support onboarding activities, training coordination, and personnel record maintenance for field employees.
• Schedule meetings, prepare agendas, record meeting notes, and distribute action items as needed.
• Identify process improvement opportunities and assist with implementing operational efficiencies.
• Perform other administrative and operational support duties as assigned.

Personal Qualities

• Organization Skills – Highly organized with the ability to manage multiple priorities and deadlines.
• Attention to Detail – Strong focus on accuracy, documentation, and follow-through.
• Communication Skills – Effective written and verbal communication skills with the ability to interact professionally across departments.
• Problem Solving – Ability to identify issues and coordinate solutions while escalating concerns appropriately.
• Team Collaboration – Works effectively within a team environment and supports operational objectives.
• Adaptability – Comfortable working in a fast-paced environment with changing priorities.

Qualifications

• Associate degree preferred; equivalent work experience may be considered.
• 2-5 years of experience in operations coordination, project administration, workforce coordination, office administration, or a related field.
• Experience supporting construction, telecommunications, utility, manufacturing, or field service operations preferred.
• Strong proficiency in Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and Teams.
• Experience maintaining databases, reports, schedules, and project tracking tools.
• Demonstrated ability to manage multiple tasks, priorities, and deadlines with minimal supervision.
• Strong organizational and record-keeping skills.
• Valid driver's license may be required based on business needs.

Working Conditions

• Primarily office-based with occasional visits to operational or project sites as needed.
• Frequent use of computers, telephones, and standard office equipment.
• General hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; occasional flexibility may be required to support business needs.
• Limited regional travel may be required.
• Must be authorized to work in the United States.