THE ROLE: Operations Supervisor
We’re looking for…
Operations Supervisor manages a department of associates typically consisting of between 25-60+ people. Operations Supervisor role is vital in the development of associates, achieving operational goals (UPH, CPU) in a safe atmosphere with a high degree of quality. Operations Supervisor at Rue Gilt Groupe must have a passion for service, safety teamwork and accomplishing goals.
What You’ll Do:
- Plan and coordinate shift activities for operations
- Assist Operations Manager in planning, prioritizing, and communicating shift/departmental directives to ensure efficiency and accuracy
- Drive operational excellence through productivity and quality
- Reduce rework in all areas - Think Lean
- Interface with peers and related staff on the implementation of processing strategies across multiple shifts- Collaborate
- Ensure that all shift/departmental personnel receive proper training, skill development, and assessment per company guidelines
- Recommend and implement improvement in efficiency and effectiveness of employees. Implement specific objectives and performance measures to maximize productivity
- Coach, teach and train associates to accomplish goals
- Identify talent and succession opportunities
- Hold accountable direct reports who do not meet expectations
- Accurately administer all timekeeping, payroll, and attendance tracking for direct reports
- Achieve and maintain compliance with company and federally mandated regulations regarding safety, OSHA, HazMat and DOT. Previous Supervisory or Leadership experience required
- Must maintain cleanliness in immediate area and perform other housekeeping responsibilities as needed.
- Must adhere to all 5S guidelines.
- Supervise special projects as needed
About You:
At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.
- High School diploma required BS/BA Degree preferred
- LEAN/Six Sigma experience preferred Distribution/Fulfillment experience preferred
- 3-5 years of supervisor experience in a warehouse or distribution environment
- Must be detail and process oriented
- Strong communication skills – written and oral
- Ability to multi-task, delegate & manage direct reports in a fast-paced environment
- Ability to work independently as well as in a team atmosphere
- Ability to work any shifts as required by business
Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance.
#LI-Onsite
ABOUT US:
Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.
Top Skills
What We Do
Rue Gilt Groupe is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. We’ve defined the online treasure hunt through our daily sale events allowing a large, loyal member base to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail.
Rue Gilt Groupe operates three complementary sites – Rue La La, Gilt, and ShopSimon.
Our vision at RGG is to spark delight through daily discovery – we make shopping an occasion to celebrate. At the forefront of fashion and technology, we’re also in the business of sparking delight for our Associates. We inspire each other, our Members, and ourselves to push past the expected – every day. Our culture is rooted in our values and together we work to demonstrate being Kind, Passionate, Collaborative, Innovative, Tenacious and Empowered.
Why Work With Us
We are passionate professionals who are energized by being immersed in the e-commerce business. Our teams have a “just do-it” team attitude that enables each of us to tap into our entrepreneurial spirit to fuel our growth.
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