Operations Supervisor

THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION
Primary Duties
1. Oversees functional areas to include one or more of the following: service, construction/maintenance, meter reading. May also oversee leak survey, corrosion, measurement, instrumentation and controls.
2. Ensures all activities are performed with regard to safe operational policies and procedures to protect the employee, the system and the public.
3. May oversee service, leak survey, corrosion, measurement, instrumentation and controls, construction/maintenance, and/or meter reading.
4. Monitors functional area budgets to ensure efficient utilization of resources. Schedules, coordinates and oversees assigned O&M, capital and employee resources.
5. Maintains adequate staffing levels to ensure proper administration of activities. Selects, develops, trains, motivates and evaluates the performance of assigned employees.
6. May initiate and supervise service and/or construction orders for new main construction, main replacements, and large volume meter sets.
7. Schedules, monitors and conducts quality control audits of work performed by assigned employees to ensure system integrity, regulatory compliance, and customer safety. Works closely with engineering to identify system improvements, upgrades and field functions required to maintain system integrity.
8. Responds to customer inquiries and complaints involving areas of responsibility to ensure a high level of customer service and satisfaction is maintained. Coordinates activities with regard to emergencies, outages, and pressure problems.
9. Establishes schedules necessary to achieve completion of mandated annual surveys, procedures, and completes various reports (These functions may be performed by the Compliance Supervisor in some divisions).
10. Leads as a culture champion by promoting our vision, strategy, AtmoSpirit principles, and supporting wellness and safety initiatives.
11. Implements policies, procedures and standards to ensure proper administration of activities. Makes recommendations for revisions to or development of policies, procedures and standards.
12. Promotes a positive company image by participating in local civic and professional organizations. May represent Company to regulatory authorities, public officials, customers and the general public involving company matters.
13. Establishes business relationships with area developers, home builders, contractors and economic/industrial development groups in order to increase gas sales and expand customer growth.
MINIMUM REQUIREMENTS
EDUCATIONAL/EXPERIENCE LEVEL:
1. Bachelor's degree in Business Administration or a related field and three years of related experience; or
2. A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and five years of related experience.
3. Valid driver's license.
COMMUNICATION SKILLS:
Requires the ability to provide explanations of technical or other complex matters to people with little or no background in the area under discussion.
NUMERIC SKILLS:
Requires the ability to perform analyses involving ratios, percentages and simple statistical methods and/or make calculations to reconcile financial statements and accounts.
COMPUTER SKILLS:
Requires basic computer skills to create standardized documents, reports, or graphics using various software.
WORK CONDITIONS:
Works in both an indoor and outdoor environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Operations