Emerald Technologies has an exciting opportunity for an Operations Supervisor on its Saline, MI team! Emerald Technologies is seeking a results-driven and people-focused Supervisor to lead and manage the day-to-day operations for their assigned team. This role carries formal leadership authority and is responsible for driving performance, ensuring compliance, developing team members, and maintaining high operational standards.
The Supervisor plays a key role in executing the company's strategy by aligning team activities with business goals, managing personnel matters, and tracking performance against defined KPIs and metrics.
Key Responsibilities:
- Directly supervise daily team activities, ensuring timely completion of tasks and adherence to quality and efficiency standards.
- Approve timecards, time-off requests, and schedule changes in accordance with company policies.
- Provide consistent coaching, feedback, and performance evaluations, including conducting regular one-on-one meetings and annual reviews.
- Initiate and document verbal and written warnings as needed; participate in disciplinary and termination processes in collaboration with HR and upper management.
- Monitor team and individual performance against key performance indicators (KPIs) and productivity metrics; implement action plans for improvement as needed.
- Support team development by identifying training needs, mentoring employees, and facilitating professional growth opportunities.
- Serve as the point of escalation for complex issues, customer concerns, or operational challenges, resolving them efficiently or routing appropriately.
- Ensure compliance with company policies, procedures, and safety regulations.
- Collaborate cross-functionally with other teams and departments to align goals and optimize workflow
Benefits of the Job:
- Competitive medical, dental, and vision benefits.
- Health Savings Account/Flexible Spending Account
- 401K and company matching with no vesting period
- PTO for rest and relaxation
- Gym reimbursement (through Anthem)
- Employee Assistance Program
- A safe and inclusive work environment with team and management support
- Employee training and development
- Community service and philanthropic initiatives
- Employee appreciation and events
- Career advancement opportunities
- Pet Insurance
- Employee Referral program
- Employee discounts
Qualifications:
- 2+ years of leadership or supervisory experience, preferably in manufacturing.
- Demonstrated ability to lead teams, manage performance, and handle sensitive personnel matters with professionalism and discretion.
- Strong analytical skills with experience interpreting and acting on KPIs and performance data.
- Excellent communication, conflict resolution, and organizational skills.
- Proficiency in relevant systems and tools (e.g., timekeeping software, reporting tools, performance management platforms).
- Ability to lead in a fast-paced, evolving environment while maintaining a positive and supportive team culture.
Performance Expectations:
- Meet or exceed departmental KPI targets (e.g., productivity, quality, attendance, customer satisfaction, etc.).
- Maintain accurate and timely documentation related to timekeeping, performance reviews, and disciplinary actions.
- Foster a high-performing, respectful, and inclusive team environment aligned with Emerald Technologies’ core values.
- Identify and drive opportunities for process improvement and operational excellence.
PHYSICAL DEMANDS and WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities, perception, and the ability to adjust focus.
- This position operates in an office environment. This role routinely uses standard office equipment such as computers, photocopiers, etc.
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.
At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.
Emerald Technologies, is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- At least 2 years of leadership or supervisory experience
- Manufacturing experience
- Ability to lead teams, manage performance, and handle sensitive personnel matters professionally and discreetly
- Strong analytical skills and experience interpreting and acting on KPIs and performance data
- Excellent communication, conflict resolution, and organizational skills
- Proficiency with relevant systems and tools, including timekeeping software, reporting tools, and performance management platforms
- Ability to lead in a fast-paced, evolving environment while maintaining a positive and supportive team culture
- Ability to lift or move up to 25 pounds
What We Do
At Emerald Technologies, we provide our customers with world-class service experiences built on strong partnerships, flexible manufacturing capabilities, and expert engineering services. Leveraging our extensive international footprint while maintaining the regional values of our regional facilities, we at Emerald take enormous pride in providing unique solutions to our customers' most challenging problems and opportunities. Emerald Technologies has recently become aware of unauthorized individuals falsely representing themselves as members of Emerald’s Human Resources department. These individuals are contacting potential employees via LinkedIn and other platforms. Please be advised that these communications are not authorized by Emerald. To ensure the legitimacy of any employment opportunity, please verify that the position you are applying for is available and is currently accepting applications by consulting and reviewing our official pages: • https://www.emeraldtechnologies.com/careers/ • https://www.linkedin.com/company/emerald-technologies-us Emerald Technologies expressly disclaims any responsibility for any alleged losses or damages of any kind resulting from interactions with unauthorized parties.
