Order.co company image
Order.co
Order.co is a spend efficiency platform with a mission to simplify buying for businesses.
New York, NY, USA
Hybrid
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Jobs//Hybrid//New York City, NY//Operations//

Operations Specialist

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Company Description
Order.co is a guided B2B marketplace with a mission to simplify buying for businesses. Order.co makes it easy for businesses to place and track purchases across all their vendors, control spend, and make payments in a single, consolidated bill. Tailored insights and purchasing recommendations fuel smarter spending decisions so businesses can easily save time and money on what they need to grow.
\nFounded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and High Level Health. Order.co has raised $50M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named as a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn.
\nSee growth from a new perspective, when everything is in Order.co.
Job Description
Our Operations team is looking for Order Operations Specialists to own key functional areas of purchase optimization through order processing and vendor selection. The ideal candidate has a customer-first mindset, is detail-oriented and has a knack for process improvement.
Responsibilities

  • Order management - process individual vendor orders for our clients, routing them through hundreds of vendors based on client preferences and availability
  • Curate client and Order catalogs, and ensure our vendor data/rules are up to date
  • Collaborate with our Customer Success team by resolving any issues and streamlining the client onboarding workflow to make the Order experience as valuable as possible
  • Recommend workflow and platform improvements to operations and tech leadership to improve internal efficiency
  • Do whatever it takes to make the Order client experience incredible!


Qualifications
Required Qualifications

  • Comfort using G-Suite, Microsoft Office and Mac OS
  • Detail-oriented with strong critical thinking and creative problem-solving skills
  • Ability to multi-task and adapt to changing priorities
  • Must be self-motivated and able to work in a team environment
  • Ability to prioritize autonomously and ask for advice or help when necessary
  • Ability to focus on recurring tasks with an emphasis on speed and accuracy


Preferred Qualifications

  • Bachelor's Degree or equivalent work experience
  • Familiarity with Slack, Microsoft Teams, or other cross departmental communication tools.
  • Six months of experience in e-commerce, vendor/order management, or a fast growing tech startup are a plus
  • Previous experience with using B2B software


Additional Information
What You'll Receive

  • A competitive compensation package ($20 per hour) including stock options
  • Robust medical, dental, vision, and wellness benefits
  • Flexible time off and remote work policies
  • Employer-sponsored 401(k)


Order.co is an equal opportunity employer. Applicant's qualifications are considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other basis prohibited by law.

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Karen Bedell
VP, People
Everyone belongs here
Diversity, equity and inclusion for all.
To Karen, the Culture and Inclusion Ambassador Program is the heartbeat of Order.co. After all, DEI isn't just the people team's job, it's everyone's. That's why the initiatives the C&IAP puts on — like the events leading up to the celebration of Juneteenth and active Slack channels that pop off during Pride and Women's History Month — carry so much meaning for the team.
To Karen, the Culture and Inclusion Ambassador Program is the heartbeat of Order.co. After all, DEI isn't just the people team's job, it's everyone's. That's why the initiatives the C&IAP puts on — like the events leading up to the celebration of Juneteenth and active Slack channels that pop off during Pride and Women's History Month — carry so much meaning for the team.
We are energized by the challenge of continuous improvement, knowing that there will truly never be an end to our diversity, equity and inclusion efforts.
Karen Bedell
VP, People
Tom Jaklitsch
Co-founder and CTO
A bright past — and future
Big data. New Tech. Lots of potential.
What makes Tom excited to go to work? The breadth of the product — and its bright future. After adopting tech that can handle scaling, like AWS, React and automation tools, Order.co is poised to build on its sizable customer base. On the horizon? Working with even more data, building elegant customer dashboards, optimizing the fulfillment process and expanding the platform's breadth-of-spend capabilities.
What makes Tom excited to go to work? The breadth of the product — and its bright future. After adopting tech that can handle scaling, like AWS, React and automation tools, Order.co is poised to build on its sizable customer base. On the horizon? Working with even more data, building elegant customer dashboards, optimizing the fulfillment process and expanding the platform's breadth-of-spend capabilities.
Joining our team is a great opportunity to have a huge impact and influence the systems and processes that our future, much-larger team will be working on for years to come.
Tom Jaklitsch
Co-founder and CTO
Greg Kokino
VP, Sales and Customer Success
Solving real customer problems
Unlocking customer potential.
Day in and day out, our Go To Market team sees first hand how Order.co absolutely changes the game for businesses looking to optimize the way they buy. From sourcing products to scaling purchasing across locations to automating AP and approvals workstreams, Order.co is the platform of choice for growing businesses. Equally as cool? We're constantly learning from our customers, optimizing our product, and finding new ways to serve all of the businesses that put their trust in Order.co.
Day in and day out, our Go To Market team sees first hand how Order.co absolutely changes the game for businesses looking to optimize the way they buy. From sourcing products to scaling purchasing across locations to automating AP and approvals workstreams, Order.co is the platform of choice for growing businesses. Equally as cool? We're constantly learning from our customers, optimizing our product, and finding new ways to serve all of the businesses that put their trust in Order.co.
At Order.co, it's extremely rewarding to help businesses make better growth decisions by saving time, saving money, and gaining control over their spending.
Greg Kokino
VP, Sales and Customer Success

What are Order.co Perks + Benefits

Order.co Benefits Overview

We offer a robust set of perks and benefits with our team members' well-being at the forefront of all decisions we make.

While we are headquartered in NYC, 50% of us work remotely across 30 US states! Both remote teams and those with access to an office are offered a work from home stipend to equip their home offices with the things they need to do their best work from anywhere!

For those that do work in the office, we offer Commuter Benefits, unlimited nitro cold brew, and a fridge stocked with the team's favorite snacks.

In addition to our table-stakes medical, dental, & vision offerings, we offer memberships to Gympass and Talkspace. For the team's retirement planning needs, we provide pre- and post-tax 401k plans with an employer match!

And finally, birthing and non-birthing parents are eligible for childcare benefits and our generous parental leave policy from day one.

We strive to empower Order.co employees by creating an atmosphere of continuous professional development. We have developed a program of training courses; online learning; and other activities to fulfill both employee and organizational goals, and we're just getting started!

For anything that team members are interested in learning outside of what we offer, we provide an annual learning stipend!

Culture
Volunteer in local community
The Order.co team has volunteered with the Black Mental Health Alliance, New York Restoration Project, and the Adina's Angels Fund. We are continuously building new volunteer opportunities!
Partners with nonprofits
Order.co partners with diverse non-profits such as the Black Mental Health Alliance, New York Restoration Project, and the Welles Remy Crowther Charitable Trust.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Order.co will match up to 4% of each paycheck, dollar for dollar, with no vesting.
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Our executive leadership team is passionate about ensuring our employees have access to meaningful perks and benefits including parental leave, mental health resources, and flexible remote work opportunities.

View full list of perks + benefits
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