Operations Specialist

Posted 13 Days Ago
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Hiring Remotely in Ma‘adi, Cairo, EGY
Remote
Entry level
Information Technology • Machine Learning • Real Estate
The Role
Manage mortgage contract signing for clients by communicating throughout the process, answering questions, following up on deadlines, coordinating issue resolution with internal teams, tracking contract statuses, and ensuring all required documentation is completed accurately and on time.
Summary Generated by Built In

We are looking for a proactive and detail-oriented Operations Specialist to manage the mortgage contract signing process for Nawy clients, ensuring their questions are addressed and contracts are signed within the required deadlines.

Key Responsibilities

- Manage client communication throughout the mortgage contract signing process.

- Answer clients' questions regarding contract terms and procedures.

- Follow up with clients to ensure contracts are signed within deadlines.

- Coordinate with internal teams to resolve issues and avoid delays.

- Track contract statuses and ensure all required documentation is completed.


Requirements

Experience: 0–1 Years | Education: Bachelor's degree in any discipline

- Bachelor's degree in any discipline; fresh graduates are welcome.

- Very good English communication skills, written and spoken.

- Excellent communication, organization, and follow-up skills.

- Strong attention to detail and commitment to meeting deadlines.

- Proactive mindset and strong sense of ownership.

Skills Required

  • Bachelor's degree in any discipline
  • Very good written and spoken English communication skills
  • Excellent communication, organization, and follow-up skills
  • Strong attention to detail and commitment to meeting deadlines
  • Proactive mindset and strong sense of ownership
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The Company
HQ: Cairo, New Cairo
1,392 Employees

What We Do

An end to end platform providing a seamless experience for prospective buyers, sellers & investors in the real estate space. We are a tech-based information & services hub with multiple arms that tackle every step of our clients journey from searching for a home, to buying, selling, consulting and/or investing in properties on a fully immersive digitized platform. Using machine learning and tailored algorithms that foresee & learn customer demands properties are recommended that better suit their needs. The ease of online navigation, the ability to compare different properties and filter according to personal interests allows customers malleability and short search times. Our Nawy Now service allows customers to move in and pay later with reasonable payment plans. This program tackles the adversity of finding ready to move homes by providing a wide array of competitively priced properties with up to 10 year installment plans.

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