Operations Specialist

Ready to put your driving experience to work in a new way?

Looking for a role where you can provide ongoing coaching?

Looking for a role that offers a lot of variety and not one day is the exact same?

Ready to make an impact on your community & leave work feeling like you made a difference?

Did you answer yes to any of these questions? If so, then Via Mobility Services may be the place for you.

Being an Operations Specialist has its Advantages:

You will work with other dedicated professionals who share your passion for helping individuals in need. We offer:

• A fun and supportive environment providing curb to curb services
• A role where you can interact and make a difference in a life
• Full or part time opportunities
• Paid training and growth opportunities
• Employee Discounts including Boulder Rec Center, YMCA and more!

The Operations Specialist ensures smooth operations in the field, provides ongoing coaching and problem solving with the flex ride drivers, and is accessible for emergency back-up and accident response. The Operations Specialist is responsible for emptying cash boxes, and conducting field inspections on a regular basis. This role will also complete investigations into passenger complaints and accidents and complete the needed accident reports. The Operations Specialist will also provide information to the public regarding transit operations and must understand and possess the ability to operate all Flex Ride routes and functions and serve as a backup driver as needed.

Starting pay range for the role is $24.11-$30.55/ hour (additional $1.50 on top of your current driver rate)

We have 2 part time opportunities available:

• Saturday & Sunday 1:00pm-11:00pm

Qualifications for Operations Specialist:

• Minimum of 21 years of age
• High School Diploma/GED
• Possess a Driver’s License that has been valid for at least the past two (2) years
• Driving experience with public transportation strongly preferred
• Previous supervisory experience strongly preferred
• Strong interpersonal skills
• Knowledge of occupational hazards and safety practices and procedures
• Must pass and maintain DOT physical, random drug testing, and ongoing Motor Vehicle Records checks.
• Meets all of the hiring criteria as outlined by Via and RTD
• Other duties as assigned

keywords: Transit, field operations specialist, operations specialist, transportation, supervisor, transportation supervisor, shuttle services specialist, flex-ride

Competitive Benefits:

• Paid Training! Paid Time-Off!
• Guaranteed wage increases every year!
• Medical, Dental, Vision, Flexible Spending Account
• Employer paid Life Insurance
• 403b Retirement Plan
• Employee Assistance Program
• Access to Pet Insurance discounts
• Special employee only discounts
• Credit Union Memberships
• Public Service Loan Forgiveness (PSLF) Program
• Stability and longevity with a growing, sustainable, and innovative company

Learn more about why we are a great place to work:

https://viacolorado.org/work-with-us/careers/employee-benefits/

About Via Mobility:

We are a vibrant, accomplished nonprofit with a culture built on four key values – teamwork, honesty, integrity and a passion for helping others.

Via team members have a common goal: to provide our clients with mobility and transportation options that enhance a quality of life, self-sufficiency, and access to the community. Since 1979, Via has helped tens of thousands of seniors and people with disabilities live more independent lives. We also serve our community through volunteer driver training programs, disability awareness education and advocacy, human service collaborations and partnerships, community transit offerings and contracting capabilities.

Via is an Equal Employment Opportunity Employer (EEO)