Operations Specialist Associate

Posted Yesterday
Hiring Remotely in United States
Remote or Hybrid
45K-64K Annually
Junior
Consumer Web • Digital Media • Marketing Tech • Software
The Role
The Operations Specialist Associate will vet contractors, manage Salesforce cases, perform compliance audits, and collaborate with internal teams while liaising with lenders. Requires problem-solving skills and attention to detail.
Summary Generated by Built In

Company Overview

At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 20 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $500 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.

We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.


Job Category

This role will have the opportunity to work alongside a team growing a high-value product in the Finance space, reporting to the Senior Director of Operations directly and having cross-functional exposure to Sales, Account Management, Product and Technical teams- a great learning opportunity to be at the center of it all. You will work externally with our Lender-partners and gain exposure to that industry.


Responsibilities


  • Vet contractors and evaluate fraud risks.
  • Submit contractor applications to multiple lenders and track progress.
  • Manage Salesforce cases that support expansion of existing business.
  • Perform recurring compliance audits (licenses, re‑vetting, documentation).
  • Communicate with lenders to obtain missing or clarifying submission details.
  • Collaborate internally with Sales and Account Management.
  • Identify and implement process improvements and automation opportunities.

Requirements

  • Bachelor’s degree in Accounting, Finance, Economics or similar
  • 1+ years of Accounting or Operations experience
  • Salesforce, Excel aptitude required
  • Ability to work autonomously and problem-solve
  • Attention to detail and ability to spot risk
  • Understanding of the Lending space a plus

The expected salary range for this position is $45,000 USD to $64,000 USD annually. This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. The salary may be adjusted based on applicant's geographic location. The position is also eligible to receive performance bonus or commission and equity in the form of restricted stock units. This position is eligible to participate in the Company’s standard employee benefits programs, which currently include health care benefits; (2) retirement benefits; (3) the amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits); (4) any other tax-reportable benefits.
 
#LI-REMOTE
 

Modernize (a QuinStreet division) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.

Please see QuinStreet’s Employee Privacy Notice here.

Top Skills

Excel
Salesforce
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The Company
Austin, TX
750 Employees
Year Founded: 1999

What We Do

For more than 15 years, Modernize has been a leader in the home improvement and services industry, connecting homeowners with contractors and other home services professionals. Modernize operates in more than 15 high-value, high-consideration home segments, including new and replacement windows, solar installation, roofing, heating and air conditioning, siding, bathrooms and kitchens, new and replacement gutters, home security, and others. The business brings a network of more than 1,000 contractors and professionals across all segments, offering broad geographical coverage and choice for homeowners. Modernize is owned and operated by QuinStreet, Inc. (Nasdaq: QNST), a leader in providing performance marketplace technologies and services to the financial services and home services industries. QuinStreet is a pioneer in delivering online marketplace solutions to match searchers with brands in digital media. The company is committed to providing consumers with the information and tools they need to research, find and select the products and brands that meet their needs.

Why Work With Us

We aren’t just in the business of building homes. We’re in the business of building careers. Modernize Home Services, believes in the professional and personal growth of each employee at every career stage. We offer role-specific improvement tools and resources needed to succeed in your current role, and the role you aspire to take on tomorrow.

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