Join a high-impact team working at the centre of a strategically important outsourcing agenda. In this role, you will help strengthen governance, drive change and support regional alignment across complex markets. You will contribute to meaningful work that helps us manage risk effectively, meet regulatory expectations and build consistent, scalable processes across the region.
As a Senior Associate in UK Outsourcing Governance and Change Management, you will support the delivery and ongoing enhancement of outsourcing governance frameworks across the UK, Middle East, North Africa, Turkey and wider region. You will work with senior stakeholders, regional partners and control teams to design practical solutions, embed strong governance and support change that improves how we manage outsourcing risk. We value collaboration, ownership and clear communication, and you will have the opportunity to influence meaningful improvements across a complex, international environment.
Job responsibilities
Lead programmes of work from initial design through delivery, embedding strong operational controls and governance throughout the project lifecycle.
Strengthen governance practices that help manage outsourcing risk across the UK, Middle East, North Africa and Turkey.
Support the design and implementation of an outsourcing framework for the Middle East, aligned to regional regulatory expectations and global standards.
Contribute to a wider regional standardisation programme to align processes, controls and enabling technology.
Partner with lines of business, functions and regional teams to build alignment and support effective delivery.
Develop high-quality materials and presentations for senior audiences to support decision-making and progress updates.
Identify risks, issues and dependencies, and support practical actions to address them.
Promote a control-focused approach across programmes, teams and stakeholder groups.
Required qualifications, capabilities, and skills
Experience leading change initiatives from design through delivery within financial services or another regulated environment.
Experience managing stakeholder relationships across seniority levels, functions and locations.
Knowledge of risk management and governance frameworks.
Ability to develop clear, high-quality presentations and written materials for varied audiences.
Ability to manage multiple workstreams, prioritise effectively and deliver against deadlines.
Strong collaboration skills, with the ability to work effectively in a matrixed organisation.
Proactive approach to controls, issue management and continuous improvement.
Preferred qualifications, capabilities, and skills
Understanding of outsourcing regulations and supervisory expectations across the region.
Familiarity with third-party risk management frameworks and industry practices.
Experience supporting regional or cross-functional standardisation initiatives.
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
Skills Required
- Experience leading change initiatives from design through delivery in financial services or another regulated environment
- Experience managing stakeholder relationships across seniority levels, functions, and locations
- Knowledge of risk management and governance frameworks
- Ability to develop clear, high-quality presentations and written materials for varied audiences
- Ability to manage multiple workstreams, prioritize effectively, and deliver against deadlines
- Strong collaboration skills in a matrixed organization
- Proactive approach to controls, issue management, and continuous improvement
- Understanding of outsourcing regulations and supervisory expectations across the region
- Familiarity with third-party risk management frameworks and industry practices
- Experience supporting regional or cross-functional standardization initiatives
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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