Operations Project Manager

Bidbus is building the modern marketplace for selling used vehicles.

Our platform enables consumers to list their vehicles and receive competitive offers directly from licensed dealerships through a fast, transparent auction process. We combine software, AI-powered workflows, and hands-on operational support to make selling a car easier for consumers while helping dealerships acquire better inventory.

Bidbus has raised over $18 million from leading investors and is rapidly expanding across California, Texas, and additional markets nationwide. We are looking for highly capable operators who want to build the operational infrastructure behind a fast-growing marketplace.

As an Operations Project Manager, you will lead initiatives that improve how Bidbus executes vehicle transactions and scales its core business processes.

You will initially work hands-on across the business to understand how transactions move from auction through delivery and payment. You will identify operational bottlenecks, analyze performance, coordinate cross-functional projects, and implement workflows that improve speed, accuracy, customer experience, and transaction completion.

This is an individual-contributor role with a clear path toward managing a key business process. As you demonstrate strong execution and develop expertise in the business, the goal is for you to assume end-to-end responsibility for an important operational function, build the supporting systems, establish performance standards, and eventually manage the team responsible for that process.

• Lead operational projects from problem definition through implementation, measurement, and iteration.

• Develop a hands-on understanding of vehicle transactions from auction completion through delivery, documentation, and payment.

• Identify bottlenecks, recurring issues, and opportunities to improve transaction completion, customer experience, and operational efficiency.

• Analyze operational data, define success metrics, and use findings to prioritize improvements.

• Design and implement scalable workflows, policies, trackers, and internal operating procedures.

• Coordinate projects across Operations, Sales, Product, Engineering, and other internal teams.

• Establish clear project scopes, owners, timelines, dependencies, and deliverables.

• Maintain visibility into project progress, operational performance, risks, and unresolved issues.

• Communicate effectively with consumers, dealership employees, company leadership, and other stakeholders.

• Translate operational requirements and frontline feedback into actionable product and engineering requests.

• Support the rollout of new processes, tools, and markets while ensuring teams are properly trained and execution remains consistent.

• Take increasing ownership of a key operational function and develop the systems, metrics, and team structure required to manage it at scale.

• You take full ownership of projects and follow problems through to measurable resolution.

• You can move between strategy and hands-on execution without losing momentum.

• You are proactive about identifying problems and developing practical solutions.

• You can turn ambiguous business needs into structured plans, workflows, and deliverables.

• You use data to diagnose problems, prioritize initiatives, and evaluate results.

• You communicate clearly and professionally with both frontline operators and senior leaders.

• You can coordinate multiple stakeholders while maintaining accountability and forward progress.

• You are comfortable making judgment calls and know when an issue should be escalated.

• You are confident working with spreadsheets, trackers, dashboards, and multiple data sources.

• You maintain strong attention to detail while understanding the broader business objective.

• You are motivated to develop into the leader of an important business process.

• Bachelor’s degree from an accredited university.

• Three or more years of experience in operations, project management, product operations, strategy and operations, consulting, or go-to-market roles.

• Demonstrated experience leading cross-functional projects from planning through execution.

• Experience analyzing operational data and implementing process improvements.

• Strong organizational, analytical, and problem-solving skills.

• Demonstrated ability to work effectively with stakeholders ranging from frontline employees to dealership owners and executives.

• Ability to work from our Costa Mesa, California office.

• Experience working at an early-stage or high-growth startup.

• Experience building or scaling a business process, operational function, or team.

• Experience in automotive retail, marketplaces, logistics, or transaction operations.

• Familiarity with dealerships, vehicle titles, registration documents, or vehicle delivery processes.

• Experience partnering with Product and Engineering teams to develop internal tools or automate workflows.

• A low-ego, hands-on approach and willingness to do what is reasonably necessary to move the business forward.

• Competitive salary.

• Medical and dental insurance support.

• Retirement-plan contribution.

• Paid time off.

• The opportunity to join a rapidly growing, venture-backed company at an early stage.

• Direct exposure to company leadership and meaningful ownership over critical operational initiatives.

• A defined opportunity to grow into managing a key business process based on performance, business needs, and organizational growth.

Compensation range: $90,000–$120,000, depending on experience.

Location: Costa Mesa, California