Operations Program Manager (Suppy Chain)

Posted Yesterday
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Burlington, MA, USA
In-Office
120K-140K Annually
Mid level
Beauty • Robotics • Software • Automation
The Role
The Operations Program Manager leads cross-functional supply chain projects, coordinates with teams, and drives improvements in operational processes, ensuring production readiness.
Summary Generated by Built In

10Beauty is a robotics startup based in Burlington, MA. We have raised $50M+ from some of the leading venture and celebrity investors in the country to build the world’s first fully autonomous manicure machine. We have pre-sold our first 1,000 machines to some of the most iconic brands in America, including Ulta Beauty and Nordstrom.

As of November 2025, we have launched our first robot at Ulta Beauty in Everett. We are a fast growing 50+ person organization with deep robotics experience. Come join the company who will put 'beauty robotics' on the map!

Introduction

As Operations Program Manager you’ll join a small but mighty team that works cross functionally at 10Beauty. As 10Beauty transitions from prototyping into full business operation, the supply chain team responsibilities increase and evolve. You will begin learning the business and our operation by supporting existing projects and will quickly evolve into direct ownership of specific programs.

What You’ll Do

  • Own and drive cross-functional supply chain projects from planning through execution
  • Build and manage operational timelines, dependencies, and risk mitigation plans across robot and consumable programs
  • Partner with suppliers and contract manufacturers to track production readiness, material availability, and delivery schedules
  • Lead operational reviews and drive accountability both internally and externally
  • Coordinate with engineering, manufacturing, quality, logistics, and field operations teams throughout the product lifecycle
  • Identify operational bottlenecks and implement scalable process improvements
  • Develop reporting and KPI tracking for supply chain health, production readiness, inventory, and fulfillment
  • Support new product introduction activities and manufacturing ramp efforts
  • Drive cost-down and sourcing activities
  • Build scalable, documented processes and operational infrastructure
  • Escalate critical risks proactively and professionally and drive resolution with urgency, sound judgment, and a mature sense of perspective

What you have

  • 3+ years of experience in operations, supply chain, sourcing, program management, or manufacturing operations
  • Experience with hardware, robotics, medical devices, or other complex physical products
  • Strong project management skills with the ability to manage multiple work streams simultaneously
  • Ability to coordinate across technical and non-technical teams
  • Comfort operating in ambiguity while building and documenting processes
  • Experience working with suppliers, contract manufacturers, and other external partners
  • Proficiency with spreadsheets, project management tools, and operational reporting systems

At 10Beauty, we consider a wide-range of factors when determining compensation, based on individual qualifications, skills, and experience. Equity and benefits are included for all full-time employees. If you believe you can contribute to our team, we invite you to apply. We appreciate diversity and welcome those who can bring fresh perspectives and skills to our team. 

Salary Range
$120,000$140,000 USD

We are an equal opportunity employer and value diversity at our company.  We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Thank you for considering 10Beauty!

Skills Required

  • 3+ years of experience in operations, supply chain, sourcing, program management, or manufacturing operations
  • Experience with hardware, robotics, medical devices, or other complex physical products
  • Strong project management skills with the ability to manage multiple work streams simultaneously
  • Ability to coordinate across technical and non-technical teams
  • Comfort operating in ambiguity while building and documenting processes
  • Experience working with suppliers, contract manufacturers, and other external partners
  • Proficiency with spreadsheets, project management tools, and operational reporting systems
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The Company
HQ: Burlington, Massachusetts
38 Employees
Year Founded: 2020

What We Do

10Beauty, located in Burlington, MA, is building the definitive Intelligent Beauty company, leveraging robotics and automation to reimagine how people can interact with machines on a service level. We are about to close on a $20M Series B round of funding (total funding of $40M), to launch the world’s first full manicure machine next year, having already pre-sold over $13M in annual manicure pod subscriptions to our first launch partners. Our diverse 30-person and growing team is built around individuals with a consistently demonstrated track record of introducing successful new-to-the-world products (75+ new products launched across the team).

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