Summary
The Ops POC keeps Targeted Solutions, LLC's primary client efforts stable, staffed, and positioned to grow — owning staffing outcomes, contract deliverables, and people-management functions for programs, with accountability transferring in phases as clearance and competency are established.
Essential Duties
- Own staffing outcomes: anticipate vacancies, proactive recruiting pipeline development, direct sourcing priorities, run qualifying screen/selection (labor category, clearance, client approval), manage onboarding handoff
- Set and maintain bench targets; direct Talent Acquisition's sourcing to keep qualified backfill ready
- Serve as operational point of contact to client program offices once system access begins
- Own recurring contract deliverables: monthly labor/training reporting, quarterly status reporting, leave-utilization reporting
- Lead/attend client program-office meetings
- Escalate staffing or delivery risk to Company leadership
- Conduct performance appraisals for program staff; administer leave requests
- Partner with HR, contracts, and accounting on compliance (labor-category requirements, FAR flow-down)
- During ramp: assist company bookkeeping, shadow recruiting/pipeline activity, study contract Position Descriptions, learn company processes for later process improvement exercises
Phased Scope
Role, hours, and accountability expand across five stages (Trust-building → Extended ramp → Ramping → Co-own → Full-scope), gated by clearance outcome and demonstrated competency rather than fixed seniority.
Education: Bachelor's degree required; Master's preferred
Minimum Qualifications
- Ability to obtain and maintain a security clearance
- Experience in staffing/recruiting coordination, contract operations, or program administration
- Proficiency with standard finance/HR systems
- Strong written communication for client-facing deliverables
Additional Desired Qualifications
- Proficiency with commercial AI tools
- Familiarity with product/program management principles
- Strong financial and analytical background
Working Conditions
Remote, part-time (20 hrs/wk), flexible scheduling; no client customer system access until clearance outcome is received.
Skills Required
- Bachelor's degree
- Ability to obtain and maintain a security clearance
- Experience in staffing or recruiting coordination, contract operations, or program administration
- Proficiency with standard finance and HR systems
- Strong written communication for client-facing deliverables
- Master's degree
- Proficiency with commercial AI tools
- Familiarity with product or program management principles
- Strong financial and analytical background
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What We Do
Targeted Solutions, LLC is a Service-Disabled Veteran-Owned Small Business providing a wide range of security, analytical, technical, and acquisitions support services to both corporations and agencies at all levels. Founded in 2018, the firm specializes in cybersecurity and information security, offering world-class technical and administrative services and product support to a diverse set of public and private sector clients.
