Operations Oversight - Associate

Posted 5 Days Ago
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Warsaw, Warszawa, Mazowieckie
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Operations Oversight - Associate will be involved in ensuring compliance with policy requirements related to outsourced activities, monitoring service quality, managing operational incidents, and providing support for audits and regulatory interactions. The role requires collaboration with various internal stakeholders and adherence to governance and oversight processes.
Summary Generated by Built In

Job Description
Join this team to grow your career within the operations oversight space - if you are passionate about regulatory and compliance topics.
As an Operations Oversight - Associate in Operations Oversight team at JPM Spółka Europejska (JPMSE) you will perform duties across all Branches and underlying Lines of Business of the Legal Entity. This means that you may be exposed to topics related to Markets, Securities Services, Private Bank, Regulatory Reporting, Payments, Asset and Wealth Management etc.
In this role you will ensure that all policy requirements with regards to the implementation and monitoring of outsourced activities are met.
Job responsibilities

  • Ensures all relevant Inter-Affiliate Services (IAS) charters and Third Party (TPO) engagements have been presented to the Outsourcing Forum of JPMSE
  • Ensures the relevant services have been included in an oversight process between the service recipient (JPMSE) and service provider location
  • Ensures the service quality of the relevant activity is being monitored on a regular basis
  • Organizes regular (daily, weekly, bi-weekly, monthly) oversight sessions as appropriate with all relevant businesses; reviews & documents specific JPMSE metrics (key performance and risk indicators) delivered by the relevant product
  • Monitors/investigates actively the operational & technology incidents potentially impacting JPMSE and generates the corresponding reporting/escalation paths
  • Ensures compliance with global and local outsourcing governance requirements framework
  • Supports the development and delivery of decks & reporting to the various forums of the bank as well as continuously supports of all upcoming internal and external audits and regulatory interaction
  • Works actively together with internal stakeholders including Controls, Risk Management and Compliance within and outside of JPMSE
  • Supports the implementation and operational execution of new requirements coming from regulatory landscape


Required qualifications, capabilities, and skills

  • At least 3 years of experience in the financial services industry ideally as a member of large operations, regulatory, compliance or similar teams
  • Experience in working within a controls function or in close partnership with controls functions
  • Degree (or equivalent) in Finance, Economics, or a related discipline
  • Understanding of outsourcing governance requirements and applicable regulations
  • Good communication skills and ability to engage with senior management and providers
  • Ability to demonstrate ownership, work independently and multi-task in a fast-paced environment within a matrix organization
  • Fluency in English


Preferred qualifications, capabilities, and skills

  • Knowledge of German and/or French


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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