Operations Manager/Track Manager

Posted 23 Days Ago
Be an Early Applicant
Marietta, GA
Entry level
Events • Gaming • News + Entertainment
The Role
The Track Manager will oversee daily operations at the karting facility, ensuring high quality service and safety standards. Responsibilities include staffing, training, cost control, guest relations, and maintaining cleanliness and organization. The role emphasizes employee empowerment and morale while managing labor costs and site inspections.
Summary Generated by Built In

Andretti Indoor Karting & Games is seeking a Track Manager to lead Karting Operations for our Marietta Georgia Location.

POSITION SUMMARY

The Karting Manager will be responsible for the leadership of the Andretti Indoor Karting & Games facility and team members on a daily basis including staffing, scheduling & training of hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling, staff motivation, safety and security.

The Track Manager will take ownership of the Track and Karting departments well as run unit operations and work to create an environment that encourages ownership and accountability by all Team Members.

KEY RESPONSIBILITIES

  • Lead team members with integrity and purpose
  • Empower staff to deliver exceptional legendary service
  • Always support the Andretti Indoor Karting and Games Motto “Striving for Perfection; Achieving Excellence”
  • Manage daily operations: staffing, scheduling, repair and maintenance, cleanliness, organization, service timing, and quality product.
  • Responsible for the development of Karting, Track and Mechanic staff
  • Provide direct and honest feedback to staff regarding individual performance
  • Manage staff training and employee relations
  • Assure that staff morale is maintained at a high level
  • Take an active part in the recruitment and retention of staff
  • Accountable to maximize daily sales and effectively manage costs, labor and cash control
  • Manage department labor costs within acceptable budgets
  • Ensure site inspections are within acceptable standards
  • Manage organization and cleanliness of departmental areas
  • Work closely with Sales Department to ensure proper scheduling and planning for Events
  • Oversee, maintain and inventory areas of unit equipment

Andretti Indoor Karting & Games – Speed out of the pits and let AIKG be the racetrack for your winning Management Career

Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. Our seven AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens.

We currently have nine locations in Arizona, Florida, Georgia & Texas, and Corporate Support offices in Orlando and Atlanta.

  • Top Management Salaries
  • Exciting Bonus opportunities
  • We have the BEST staff, so managers work with and lead motivated professionals!
  • Support for ongoing professional development and training.
  • Personal/Family Medical, Dental and Vision Insurance Coverage
  • $1200 company paid Health Savings Account
  • Vacation and Sick time accrued during the first year
  • 401k retirement program with generous company match
  • Company provided Life Insurance
  • Company provided Short-Term and Long-Term Disability Insurance
  • Accident, Critical Illness and Voluntary Life Insurance

Operations Manager Qualifications

Required:

  • Eligible to work in the United States
  • At least 18 years of age
  • Strong written & verbal communication skills
  • High School Diploma or equivalent
  • Strong organizational skills
  • The desire and ability to be pleasant, upbeat and sociable throughout the workday
  • Work varying days, nights, holidays and weekends

Preferred and great to have:

  • Affinity for and knowledge of Motorsports and/or competitive Go Karting
  • Two years of leadership or management experience in a high volume environment; either family entertainment venue, mechanic's shop, or restaurant.
  • Proven leadership and team skills; ability to motivate and manage all levels of staff
  • Strong training and development background
  • Working knowledge of cost controls
  • Basic knowledge of Motorsport vehicles
  • Strong training and development background

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Walk or stand for extended periods of time
  • The ability to communicate quickly and accurately
  • Must be able to lift up to 15 lbs on a regular basis
  • Perform functions which require frequent bending, reaching, turning, lifting, climbing
  • Occasional crawling and lifting up to 50lbs
  • The work environment may include bright, dim or flashing lights and loud sounds
  • Requires manual dexterity to use and operate all necessary equipment
  • Be able to understand, follow and maintain safety standards at all times
The Company
HQ: Orlando, FL
425 Employees
On-site Workplace
Year Founded: 1999

What We Do

Andretti Indoor Karting and Games is headquartered in Orlando, FL and was established in Roswell, GA in 1999. Our 100,000+ sq ft entertainment and event destinations feature high-speed super-karts on multi-level European-style tracks, state of the art arcade, 7D Xperience, professional racing simulators, Hologate, Hologate Blitz, Omniverse, Hyperdeck, two-level laser tag, Mini-Golf and boutique or duckpin bowling. Each location is also home to a scratch restaurant/bar delivering fresh, American favorites and in-house gourmet catering to over 6,000+ square feet of event and meeting space. Locations are currently located in Marietta, GA; Buford, GA; Orlando, FL; San Antonio, TX; The Colony, TX; and Katy, TX. For more information, please visit www.AndrettiKarting.com.

The company also owns and operates the Andretti Thrill Park in Melbourne, FL. This outdoor park opened in 1999, and features five go-kart tracks, miniature golf, laser tag, rock wall, ropes course, family spinning coaster, batting cages, Andretti Challenge super-karts, paddle boats, kiddie rides and the largest arcade in the space coast. For more information please visit www.andrettithrillpark.com .

Since 1999, the Andretti facilities have entertained more than 80 million guests.

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