Operations Manager

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

As the Operations Manager for Sydney, Australia, you will be the on-site leader responsible for the end-to-end success of Lime’s operations. You will oversee all warehouse activities, including team management, vehicle repairs and maintenance, spare parts logistics, and process optimization. This role requires someone who thrives in a hands-on environment, can manage large teams of mechanics and leads, and uses data-driven insights to drive efficiency, safety, and fleet reliability. You will be accountable for building strong operational processes that set the foundation for Lime’s long-term success in the market.

The person hired for this role must be within a one hour commute of Lime's Sydney Warehouse.

What you’ll do:

• Warehouse Management: Manage day-to-day warehouse operations and staff across multiple shifts. This includes managing workforce schedules (including temps), resolving attendance and timesheet discrepancies, and planning staffing needs.

• Repair & Maintenance: Ensure high fleet availability and reliability by monitoring repair output, mechanic performance, and quality standards.

• Team Performance: Set clear KPIs for mechanic productivity and efficiency; provide coaching, feedback, and corrective action where needed.

• Parts & Inventory Management: Oversee ordering, tracking, auditing, and usage of spare parts and tools; ensure accurate parts assignment and availability.

• Safety & Compliance: Implement and enforce safety protocols, PPE standards, and workplace compliance requirements; spearhead local safety initiatives.

• Operational Excellence: Optimize warehouse layout, workflows, and processes to maximize efficiency and reduce bottlenecks.

• Cross-functional Collaboration: Work closely with fleet operations, logistics, government relations, and product teams to ensure smooth coordination and compliance with regulations.

• Reporting & Data Use: Analyze warehouse data, repair output, and performance metrics to identify trends, drive improvements, and control costs.

• Special Projects: Manage warehouse-focused initiatives such as Backlog Reduction Plans, Tool Management, PPE Standardization, and Fleet Refurbishment Projects.

About you:

• 4+ years of experience in operations management, industrial & systems engineering, logistics, transportation, supply chain, data analytics or a related field.

• Strong data analysis skills: intermediate to advanced Excel/Google Sheets skills.

• Experience managing teams in a fast-paced, dynamic environment.

• Demonstrated ability to manage projects from inception to execution.

• Knowledge of how a P&L functions

• Ability to understand metrics and KPIs and the levers to pull to drive results

• Comfortable with working on site and in a warehouse environment

• Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports.

• Ability to thrive in a hands-on, problem-solving environment with a high degree of self-direction.

• Excellent communication and stakeholder management skills.

Preferred Experience:

• SQL or business intelligence tools experience

• Familiarity with city regulations and compliance frameworks in mobility, transportation, or related industries

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If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email [email protected] for assistance.