About Us
At 1848 Ventures, we're not just building companies—we're shaping the future. As a venture studio focused on B2B SaaS startups powered by data and AI, we're on a mission to transform the SMB market in industries that are the backbone of the economy, such as construction, real estate, hospitality, retail, and restaurants. Our team of venture builders, data scientists, engineers, and designers leverage cutting-edge AI to build products that empower SMB businesses to succeed.
We're not following traditional playbooks; we're creating our own. Join us and help drive innovation in industries where data and AI can make a real impact.
The Opportunity
We are looking for a highly skilled Operations Manager to support and drive key operational initiatives across our organization. This role will focus on optimizing business processes, enhancing legal workflows, and leveraging data analytics to drive efficiency and impact.
As a pivotal team member, you will work cross-functionally with internal stakeholders to develop scalable systems and frameworks that streamline operations, ensuring our teams are equipped with the tools and insights needed for success.
What You’ll Do
- Partner with cross-functional teams to analyze, refine, and implement strategic initiatives that improve operational processes and drive efficiency.
- Identify bottlenecks and inefficiencies, developing action plans to enhance workflows and support business growth.
- Establish scalable processes that enable seamless collaboration between operations, product, engineering, and legal teams.
- Work closely with legal and compliance teams to streamline contract management, regulatory tracking, and governance processes.
- Develop and implement workflow automation solutions to improve turnaround times for key legal processes.
- Ensure operational policies and documentation are up to date, standardized, and easily accessible across the organization.
- Develop and maintain dashboards and reporting tools that provide actionable insights into operational performance, key business metrics, and efficiency gains.
- Leverage data to assess process effectiveness, identify areas for improvement, and support data-driven decision-making.
- Collaborate with leadership to define and track KPIs related to operational success and business impact.
- Research and implement best practices in process improvement methodologies to enhance efficiency.
- Drive a culture of continuous improvement by analyzing feedback, identifying gaps, and implementing solutions that optimize performance.
- Stay up to date with industry trends and emerging technologies to ensure operational processes align with best-in-class standards.
- Participate in the evaluation, testing, and iterative development of AI-driven tools and automation solutions that enhance operational efficiencies.
- Support the adoption and integration of AI technologies into existing workflows, ensuring smooth implementation and maximizing impact.
- Work with product and engineering teams to identify automation opportunities that drive efficiency and reduce manual effort.
Who You Are
- You have a strong background in operational strategy and process improvement, with a knack for identifying inefficiencies and implementing scalable solutions.
- You leverage analytics and reporting tools to drive insights and inform strategic decision-making. Experience with tools like SQL, Tableau, Power BI, or similar is a plus.
- You thrive in a collaborative environment, working across teams to align priorities, drive process enhancements, and ensure smooth execution of strategic initiatives.
- You have a keen interest in leveraging technology, automation, and AI-driven solutions to enhance business processes. Experience with AI-enabled tools is a plus.
- You excel at project management, ensuring initiatives move from strategy to execution with precision and efficiency.
Why Join Us
At 1848 Ventures, you'll have the opportunity to shape how we operate and scale, working alongside innovative teams in a fast-paced, high-growth environment. With access to cutting-edge technology and the autonomy to drive impactful changes, your contributions will help define the future of our ventures.
Travel & Work Environment
This role is remote or hybrid, depending on your location. Some travel may be required for team collaboration, process evaluations, and operational planning sessions.
Compensation & Benefits
We offer a competitive salary, performance incentives, a robust benefits package, and a collaborative work culture that values innovation and excellence.
EQUAL OPPORTUNITY EMPLOYER
1848 Ventures celebrates diversity and is committed to inclusion. All qualified applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
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What We Do
Big challenges. Passionate people. Smart solutions. This is what you’ll find at 1848 Ventures. We help business owners manage uncertainty and discover opportunity in risk. We’re not aiming for incremental improvement – we’re breaking new ground. And when we see opportunity for innovation, we have the freedom, resources, and culture to make it happen.
We’re champions of business owners everywhere. After all, it’s this startup ethos and entrepreneurial spirit that 1848 Ventures – and our parent company, Westfield – was founded on. Westfield, a leading provider of commercial insurance, established 1848 Ventures in 2018 to expand beyond conventional property and casualty insurance products and address the broader risks small business owners face every day. We meet our customers where they are, partnering together to deliver digital solutions that improve their bottom line.
We know that in order to succeed, we need the right people to make it happen. We start by building a team with a diverse set of voices, backgrounds, and experiences. We’re looking for the innovators. The pioneers. The change agents. The people who aren’t afraid to ask, “What if…?” and try it anyway. This is the place for self-starters, go-getters, and anyone who wants to see a good idea become a great reality.
At 1848 Ventures, we help people build careers. Based in Northeast Ohio near Cleveland, our team members grow their creative and commercial skill sets, applying their talents to a wide range of portfolio concepts. And who we are drives what we do – our values empower a thriving culture that allows for true innovation, learning, and growth.
