Operations Manager

Posted 9 Days Ago
Be an Early Applicant
Wilmington, NC
3-5 Years Experience
Other
The Role
The Operations Manager will provide administrative and project management support, facilitate operational projects, ensure completion of board activities, and manage IT operations. The role involves collaborating with departmental directors, coordinating with board members, and leading IT project implementations while promoting continuous improvement within the organization.
Summary Generated by Built In

Do you love working with project management and have a strong knowledge of IT? 
Do you also have a heart for nonprofits and want to be part of a team that raises funds for affordable housing in the Cape Fear region? Then this may be the job you’re looking for!
Cape Fear Habitat has an opening for a team member to provide overall administrative/project management and serve as a key liaison to the Board of Directors by cultivating relationships and adapting to the needs and priorities of a growing organization. Attention to detail, analysis, and a drive for problem solving are some of the qualities that will make you a good fit for the job. 


Essential duties include:
Project Management – facilitate and support operational projects as directed by Director of HR, including:
  • Implementation of affiliate wide SOP manual and affiliate policy and procedures manual
  • Create and maintain comprehensive Safety Program for Affiliate
  • Facilitate creation of and maintain 5-year strategic plan
  • Implementation of Disaster Recovery / Business Continuity Plan
  • Facilitate weekly operations meeting, to keep key stake holders from various departments collaborating toward a common goal.
  • Assist administrative teams in identifying and applying continuous improvement techniques to processes and recommends improvement or revisions to Department Director
  • Work closely with Departmental Directors on long-term planning, project status reporting, and departmental projects
  • Support education and training programs, reinforcing technical and operational infrastructure between departments to ensure consistency and quality standards are met

Board Management – ensure completion of board activities including:

  • Coordinate with Directors to Schedule, plan, setup, and distribute material for all Board and Committee Meetings
  • Draft and distribute Board meeting minutes
  • Attend Committee Meetings as requested
  • Plan Board activities and events in coordination with Development Coordinator. (Annual Meeting, Socials, Retreats, etc.)
  • Maintain up-to-date Board and Committee rosters
  • Oversee Board documents, archives, and board portal
  • Manage recognition and awards program for Board members

IT Management

  • Help define/analyze IT infrastructure strategy, architecture, and processes in collaboration with leadership and IT service providers
  • Lead IT projects, including collaboration on design/deployment of new IT systems, networks, and other services with IT service provider
  • Evaluate file repository system and establish plan for integrating all users to SharePoint and Microsoft Teams
  • Draft and oversee IT policy implementation in collaboration with IT service provider (retention, use, cybersecurity, IT resource usage, etc.)
  • Collaborate with IT vendors to ensure data, IT environment and access is secure and compliant with applicable regulations
  • Manage contracts and act as liaison between organization’s IT vendors and end users as needed (IT service provider, phone systems, copiers/printers, etc.)
  • Develop internal and external SOPs and education as needed for:
    • Configuring of hardware and software components (as needed)
    • Staff use of IT resources, cybersecurity security + best IT practices
    • Onboarding/offboarding tasks related to IT (i.e. equipment preparation, IT orientation with new office staff, termination of access to IT resources, etc.)
  • Oversee management of IT assets

Benefits:

  • Full Health Benefit package options

  • Paid Time Off & Holidays 

  • 401(k) plan with company match 

Who we are…  

Cape Fear Habitat for Humanity has been building strength, stability, and self-reliance in the Cape Fear region for over 35 years and has partnered with more than 350 families to reach their dreams of home ownership. We are committed to bringing people together to build homes, communities, and hope.

Our vision is a thriving community where everyone can live in a sustainable and affordable home. Leading the region in creating and preserving affordable housing, Cape Fear Habitat for Humanity will serve our 500th family, expand our ReStore presence, and establish a campus that is a center for innovation, education, and empowerment.

Apply today and begin building community and hope!


 


 

Top Skills

Project Management
The Company
HQ: Wilmington, DE
33 Employees
On-site Workplace
Year Founded: 1987

What We Do

Cape Fear Habitat for Humanity Mission: Seeking to put God’s love into action, Habitat for Humanity brings people together to build homes, communities and hope.

Cape Fear Habitat for Humanity partners with people in our community to build or improve a place they can call home. Cape Fear Habitat homeowners help build their own homes alongside volunteers and pay an affordable mortgage. With our help, Habitat homeowners achieve the strength, stability and independence they need to build a better life for themselves and their families.

Cape Fear Habitat for Humanity was established in 1987 and has served more than 175 hard-working families through the construction and rehabilitation of homes throughout New Hanover and Pender counties.

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