Operations Manager

Company Description

Publicis Media helps clients drive sustainable business growth by harnessing the modern media landscape to drive one-to-one consumer connections at scale. Publicis Media UK is made up of 2000 people working across market-leading media agencies including Zenith, Starcom and Spark Foundry as well as specialist practices Publicis Media Exchange (PMX), Performics, Publicis Sport & Entertainment, Publicis Media Content and NextTECHnow. Together they combine deep expertise in media investment, strategy, insights and analytics, data and technology, commerce, performance marketing and content. Publicis Media is part of Publicis Groupe and is present in more than 100 countries with over 23,500 employees worldwide.

Our Commitment
Publicis Media is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.

Job Description

As Operations Manager, you will occupy a senior role within the team. You will have to manage the day to day running of the account. A key part of the role will be monitor the wider teams output with strong links into the more junior levels of the team.

 A key part of the role will also be to ensure that taxonomies are correct, that POs are not overspent, that spends are accurate and that deadlines are met. You will need to be a curious, self-motivated individual with a broad knowledge of all media who can demonstrate understanding of the booking process.
Maintaining the high Operational standards of this account is crucial to its success and you will play a pivotal role in ensuring the continued success on a day to day basis.

Responsibilities

• Building and maintaining strong internal relationships across multiple teams / departments
• Ensuring all output from the team is completed accurately and within deadline
• Prioritisation of tasks on the basis of efficiency / monetary savings and criticality to the business
• Ensuring that correct taxonomies and booking categories are used to enable ease of reporting
• Overall accuracy of Publicis Next finance
• Liaising with Client Accounting team and Accounts Payable team to ensure bookings are invoiced to client on time and that vendors are paid
• Rationalising decisions, both verbally and in written form, to internal teams as well as clients
• Managing team day to day and leading status meetings with them to discuss and manage workload
• Monitoring performance, development, training, motivation and happiness of team

Qualifications

To be successful in this role you will need:

Skills and Experience

• Self-driven, results-oriented, solutions-focused with a positive outlook
• Excellent project management skills to prioritise tasks on this busy account
• Be confident working with numbers and large amounts of data
• Be adept at interpreting data and identifying themes and inconsistencies
• Be proficient in the use of Excel spreadsheets with the ability to write and understand basic formulae
• Highly organised and capable of working independently as well as supervising more junior members of the team
• Be confident in leading a team and able to stand firm when necessary in ensuring processes are followed if challenged by other teams / departments
• Excellent attention to detail and high level of accuracy with the ability to quality check their own work
• Be able to quickly learn and assimilate information and adapt to new systems and databases
• Ability to meet deadlines in a fast-paced environment and complete tasks accurately

Additional Information

Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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