Operations Manager

Posted 2 Days Ago
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18969, Telford, PA, USA
In-Office
Entry level
Food • 3PL: Third Party Logistics
The Role
Supervises warehouse personnel handling receiving, storage, picking, shipping, and inventory control for foodservice and hunger-relief projects. Develops operating-procedure training, manages inventory staff, resolves service issues, supports process improvement, and interviews and trains warehouse employees. The role requires management experience, food-grade cold warehouse expertise, forklift and pallet jack proficiency, SAP and Microsoft Office skills, strong organization, communication, problem-solving, and the ability to work under deadlines and extreme temperatures.
Summary Generated by Built In

Are you looking to join an innovative and rapidly growing company? If you are driven to succeed and pride yourself on quality of work, then Derstine's Foodservice Distributor is the company for you!


For over 41 years we have provided products to restaurants and other food industries, with excellent customer service and quality goods. We have partnered with many distributors to get the best quality products while leading the region in client satisfaction. Our success is attributed to our skilled team of professionals who are dedicated to ensuring customer satisfaction and share Derstine's philosophy of quality and responsiveness.


Responsibilities:

  • Supervise the activities of up to 15-20 workers engaged in receiving, storing, picking, and shipping of goods for food kit projects and other hunger relief efforts/projects.
  • Supervise inventory control activities and manage inventory control specialist.
  • Develop and provide team training on operating procedures for receiving, handling, storing, picking and shipping of products.
  • Respond to questions and complaints regarding storage and distribution services.
  • Work closely with other operation managers to streamline best practices and exceptional quality work.
  • Interview, select, and train warehouse personnel.

Qualifications

Required Skills and Experience:

  • Must be able to work under tight deadlines calmly and effectively under stressful situations
  • Excellent time management skills and the ability to prioritize work
  • Identifying the training needs of others by developing formal training programs or instructing others.
  • Analyzing information and evaluating results to choose the best solution and solve problems.
  • Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Ability to work in extreme weather conditions and temperatures.
  • Proficiency in MS Outlook,365, Teams, Word, PowerPoint and Excel
  • Working knowledge of SAP software.
  • Client service experience and mindset.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Forklift and pallet jack experience necessary.
  • Advanced degree in operations or related field.
  • Management experience a must.
  • Experience working in a fast paced industry.
  • Food grade cold warehouse management experience.

Benefits Offered:

  • Major Medical Benefit Plans including; Medical, Dental, and Vision
  • Health Savings Account
  • Employer Paid Life Insurance
  • 401K Plan with company match
  • Competitive Compensation Based on Experience
  • Paid Holidays, Personal Days, and PTO Package
  • Employee Product Discounts

Other Duties:

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice, at management’s discretion.

We are proud to be an Equal Opportunity/Affirmative Action employer.  Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected classes.


Skills Required

  • Ability to work calmly and effectively under tight deadlines and stressful conditions
  • Excellent time management and prioritization skills
  • Ability to identify training needs and develop or deliver formal training programs
  • Ability to analyze information, evaluate results, and solve problems
  • Ability to develop goals and plans to organize and accomplish work
  • Ability to work in extreme weather conditions and temperatures
  • Proficiency with Microsoft Outlook, Microsoft 365, Teams, Word, PowerPoint, and Excel
  • Working knowledge of SAP software
  • Client service experience and mindset
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Forklift and pallet jack experience
  • Advanced degree in operations or a related field
  • Management experience
  • Experience working in a fast-paced industry
  • Food-grade cold warehouse management experience
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The Company
42 Employees
Year Founded: 1983

What We Do

Derstine's Inc. is an independent, family-owned, full-line foodservice distributor that has been providing high-quality products and excellent customer service to regional food operations and restaurants since 1983.

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