Operations Manager, Special Projects

About Vorto
Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create more jobs across all players in B2B transactions. We operate in a very fast-paced and nimble environment that is highly focused on a team-first, accomplishment-oriented culture that is passionate about the organization's success. Our products have been developed by a world-class engineeing team that simplifies complex business problems. We encourage you to visit our careers page and read this blog post to learn more about our culture.
About the Role
Are you passionate about leading operational excellence in an entrepreneurial and dynamic work environment? Are you yearning for an opportunity to utilize your creativity to grow a scaling process? We are looking for an Operations Manager, Special Projects to join us on our journey to facilitate a digital revolution in the B2B supply chain.
The Operations Manager, Special Projects will work with our executive, operations and product/engineering teams to foster operational improvements through feature development, customer-vendor onboardings, account management, process improvement, development, & implementation and other special projects within the operations department. In addition to working with the executive team, this position will also work directly with respective departmental/regional managers to assist with company growth and organizational development.
Essential Duties and Responsibilities:

• Support operational goals of CFO/COO
• Develop strategy and tactics to achieve long-term and near-term strategic objectives
• Leading from the front when necessary and doing whatever it takes to ensure operational success
• Maintains relationships with customer stakeholders, including buyers, influencers, users, and their vendors
• Liaise between customer users and product team to for new feature evaluation
• Establish KPIs to measure performance of various segments and derive actionable insights
• Be able to build and lead a team that focuses on operational excellence, customer service and maintaining a win or die mentality on an as needed basis
• Hire, develop, and manage performance and development of colleagues
• Other duties and special projects as assigned

Requirements:

• Current or previous experience as Supply Chain Analyst/Engineer preferred
• Proven track record of exceeding annual targets and KPIs
• Proven ability to work cross functionally across customers' operations, IT, supply chain, logistics and finance departments while supporting customer adoption
• Understanding of service-focused operations teams that support a group of customers whose operations are 24/7/365
• Demonstrate a strong sense of urgency in all projects and an ability to prioritize and re-prioritize as necessary.
• Ability to multi-task projects and required tasks in an organized fashion
• Ability to work in a team environment as well as self-motivated in individual projects
• Ability to communicate both verbally and written to all levels of the organization
• Proficiency in Microsoft Office

Educational/Experience Requirements:

• Bachelor's degree (MBA is a plus)
• 4-10 years of working experience
• 2+ years of experience leading a team of 5 or more direct reports
• Start-up experience (e.g., Series A, B, or C) strongly preferred
• Experience with Customer Change Management preferred

Compensation: $110-130k
Benefits:
At Vorto we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.
We offer a competitive benefits package as well as numerous additional perks, including:

• Competitive compensation package
• Paid Time Off and Holidays
• Health, Dental and Vision Insurance
• 401(k) retirement plan with company match
• Flex and Health Savings Plans
• Company-paid life and short-term disability insurance
• Company-paid parking or RTD pass
• Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
• Tuition Assistance
• Employee Assistance Program (EAP)
• Free or discounted legal program
• Product & Services Discount Program
• Modern office space in downtown Denver with daily coffee, tea, drinks & snacks
• We supply the industry's best hardware and productivity software

Vorto is an Equal Opportunity Employer.
The Operations Manager, Special Projects position will be posted until a qualified candidate is hired.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.