Operations Manager

  Job Title: Business Professional - Operations Manager 3
  Duration: 12 months
  Work Location: Plano, TX, USA
Job Description: 
Top Skills:
'1. Analytical problem-solving
2. Reporting (Microsoft suite)
3. Time Management
Key Responsibilities:
Operational Management:
•       Monitor and optimize existing operational processes to maximize efficiency and productivity.
•       Identify areas for improvement and implement process changes.
•       Manage daily operations, including staffing schedules, resource allocation, and quality control.
•       Analyze operational data to identify trends and inform decision-making.
•       Ensure compliance with relevant regulations and standards.
Project Management:
•       Define project scope, goals, timelines, and budget.
•       Develop detailed project plans and work breakdown structures.
•       Lead cross-functional project teams, assigning tasks and managing dependencies.
•       Holding cross-functional team members accountable to project deadlines and deliverables
•       Monitor project progress against plan, identify potential risks, and implement mitigation strategies.
•       Communicate project status updates to stakeholders and senior management.
•       Facilitate project closure activities, including documentation and lessons learned.
Requirements:
•       Bachelor's Degree with 6+ years’ experience preferably in business or project management; an MBA is preferred
•       Experience in the customer service or telecommunications industry requiring management of account management, program management, business planning, project management, or equivalent work experience in planning or operations
•       Project management experience required
•       Must have demonstrable experience in developing presentations using a variety of PC applications, including word processing, spreadsheet, and PowerPoint.
Summary:
The main function of an operations manager is ensuring that the different departments in the company follow through with the plans and devises he/she makes for the business's success.
Responsibilities:
�       Direct the activities of the various departments in the company and is concerned with pricing, sales, production and distribution of the company's products.
�       Responsible for managing the employees, creating their work schedules and distributing their duties.
�       Determine employment requirements as well as interviews and hires prospective employees.
�       An operations manager also trains the newly hired employees.
�       Manage all the activities that are associated with the production of the products the company offers.
�       Responsible for managing the performance of the employees such as sales promotions, coordinating with different division leads, planning the layout and design of the store, and setting the prices and credit terms, as well as identifies goods and services to be sold.
�       Supervise the remodeling of current the amenities and represent the company during client meetings and negotiations.
�       Handle problems in a calm and collected manner, even when under pressure.
Skills:
�       Microsoft office, Word, Excel
�       Excellent organization and mathematical skills
�       Familiarity with Windows-based computer programs a must