Role Highlights:
- Partnering with divisions to drive operational efficiency and manage staffing, resourcing, and financial processes
- Launching and facilitating organization-wide operations initiatives within assigned divisions
- Creating, managing, and translating resource allocations into the Capacity Planning process
- Partnering with Finance and Division leadership to accurately track and reconcile division revenue and client invoicing
- Providing oversight of client projects, ensuring project management and resourcing standards are met
- Setting up client projects with in-scope deliverables, retainers, and other elements.
- Acting as an accountability partner to division Account Managers and maintaining deliverable templates
- Gathering and analyzing data about the division’s client project portfolio
- Building and automating processes and workflows in Seer’s work management technology stack
Essential Skills
- Strong resource management and staffing skills
- Experience in client project oversight and management
- Experience with Paid Media in an agency environment
- Knowledge of KPIs and process improvement
- Proficiency in building and automating processes and workflows (e.g. ChatGPT, Claude, Workato, Zapier, etc.)
- Experience with operations business intelligence
- Ability to deploy and manage company-wide processes and changes
- Strong communication and partnership skills with division leadership
- Ability to recommend and implement operational improvements
This might not be the right role for you if
- Time-management, context-switching, and juggling multiple projects is quite challenging
- You do not want continued-learning and innovation to be an expectation
- Change management is difficult and you struggle with adapting to new tools and processes
90 Day Goals
- Efficient management of staffing and resourcing processes
- Effective oversight of client projects, ensuring standards are met
- Successful setup and management of client project elements
- Strong partnership with division leadership and account managers
- Implementation and maintenance of program structures and processes
- Accurate tracking and reporting of program progress
- Monitoring and improving division KPIs
- Deployment and adoption of company-wide processes within divisions
- Development and implementation of operations BI products
Compensation & Benefits
- $75,000 - $90,000/ year
- Your final offered compensation will be determined by your skills and experience
- Evaluation of comp at least once a year
- Benefit highlights
Similar Jobs
What We Do
Located in Philly, San Diego, and Remote -- our team of 200+ strategic consultants double as subject matter experts in SEO, Paid Media, Analytics, Creative, CRO, Audience Research, and Market Intelligence. As a passionate agency with a ton of heart, we're committed to connecting people and businesses with innovative solutions.
Why Work With Us
We believe in uplifting the people we serve -- our clients, community, and one another -- with relentless dedication. Known for checking our egos at the door and always defaulting to honesty with ourselves and our clients -- we are driven by a fierce curiousity and drive for collaboration. Like what you hear? Let's accomplish great things together!
Gallery








.png)