Operations Manager- MCO (34212)

Posted 13 Days Ago
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32822, Airport North, Orlando, FL, USA
In-Office
Mid level
Events • Professional Services • Security • Consulting
The Role
Manages daily aviation security operations at Orlando International Airport, including staffing, scheduling, compliance with TSA and airport standards, payroll reporting, training coordination, performance management, cost control, briefings, equipment safeguarding, and client service. The role requires managing security personnel, maintaining station procedures, supporting employee development, and operating in demanding outdoor airport environments.
Summary Generated by Built In

Operations Manager Aviation Security Company

Airline Operations

Orlando International Airport- Orlando, FL

Top Reasons Why You Want to Work for Global Security Consulting as an Operations Manager at Orlando International Airport:

  • We are the premiere boutique Aviation Security company, and leaders in our industry
  • Join a growing team at a new location
  • Team collaboration with transparency and group input
  • Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set
  • Employee engagement, ongoing training, and opportunities for advancement
  • Working at the airport is an exciting and ever-changing environment
  • Plays an integral role in protecting the traveling public, and providing a pleasant experience at the airport

Who will you be working with:

A diverse group of ambitious professionals that aspire to be leaders in their industry.

Essential Functions (include but not limited to): Under the direction and leadership of the Regional Director, the Operations Manager has the overall responsibility to ensure that all station operations are performed in a consistent manner with the agreed procedures and protocol in accordance with company, TSA, airport, and client standards. The OMs direct, plan, organize, and coordinate with collaboration from Supervisors, the day-to-day operations of the Aviation Security Officer force.

Responsibilities:

  • Ensure all security functions are performed in accordance with TSA (Transportation Security Administration) regulations and corporate policies.
  • Responsible for station staffing, and development of scheduling procedures, including their initial badging and in some cases licensing.
  • Responsible to ensure that staffing and scheduled hours are in accordance with contractual agreement with our client.
  • Evaluate station attendance and performance deficiencies and administer corrective measures in accordance with Human Resources policies.
  • Administer payroll reporting within the established guidelines and deadlines.
  • Ensure cost effective measures across the station.
  • Responsible for station compliance relating to all reporting procedures; administer procedural changes and ensure they are communicated effectively and efficiently with staff.
  • Conduct staff briefings as needed
  • Work collaboratively with the Training and Compliance department on all training (initial and recurrent) of station personnel.
  • Safeguarding company equipment and vehicles.
  • Provide exceptional customer service to our clients.
Qualifications

Experience & Qualifications:

This is a dynamic environment and experience in the following key areas is important:

  • Must have 3+ years management experience
  • A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.
  • HS Diploma or G.E.D
  • Must be 21 years of age or older
  • Must be legally authorized to work in the United States and have IDs needed to verify
  • Must have great intrapersonal skills and be able to communicate effectively at various social levels across many diverse cultures
  • Willing and able to participate in a drug test (either pre-employment or random) with negative results
  • Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references)
  • Must be able to obtain and maintain a SIDA badge with Customs seal as distributed by local airport authority and US Customs and Border Patrol
  • Must be able to pass any initial and recurrent training classes as administered by the company, and/or local airport authority
  • Must have experience working with basic office equipment (copier, scanner, fax, printer)
  • Must be proficient with Microsoft Office and Outlook
  • A.C.E certification or willing to obtain one

Language Skills: English Proficiency required (reading, writing, and speaking)

Physical/Environmental Requirements:

Work is performed in mainly outdoor environments, and involves exposure to noise, chemical, and other contaminants, moving mechanical hazards, and extremes of temperature and weather conditions. Must have sufficient visual acuity, with or without corrective lenses; sufficient auditory ability, with or without audio logical devices; able to tolerate exposure to noise levels up to 120 decibels; capable of being on ones feet for extended periods of time and lifting 50 pounds unassisted.

Reasoning Ability:

  • Must exhibit sound judgment and decision making
  • They must have the ability to follow directions and outlined procedures.
  • Must comply with HR, legal, and ethical policies
  • Must include appropriate people in decision making
  • Ability to prioritize effectively
  • Must be able to distinguish and know how to appropriately handle confidential information

Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Skills Required

  • 3+ years of management experience
  • High school diploma or GED
  • At least 21 years of age
  • Legal authorization to work in the United States with verifiable identification
  • Effective communication and interpersonal skills across diverse cultures
  • Willingness to complete a pre-employment or random drug test with negative results
  • Ability to pass a 10-year verifiable background check
  • Ability to obtain and maintain an airport SIDA badge with Customs seal
  • Ability to pass initial and recurrent company or airport authority training
  • Experience using basic office equipment, including copiers, scanners, fax machines, and printers
  • Proficiency with Microsoft Office and Outlook
  • A.C.E. certification or willingness to obtain it
  • English proficiency in reading, writing, and speaking
  • Ability to tolerate outdoor conditions, noise up to 120 decibels, hazardous exposure, extended standing, and lift 50 pounds unassisted
  • Sound judgment, decision-making, prioritization, confidentiality, and adherence to procedures and policies
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The Company
Year Founded: 2002

What We Do

Global Elite Group is a U.S.-based security-services provider headquartered in Garden City, New York. The company delivers professional aviation security solutions for airports, airlines, charter operators, and cargo operators nationwide. Its broader offerings include aviation security, special-event security, consulting, and emergency management. Through trained personnel and technology, Global Elite Group helps customers mitigate risk, maintain compliance, safeguard operations, and ensure continuity.

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